Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Application Developer - IBM i Application Development and Support

Company: UniFirst

Location: San Antonio, TX

Posted Aug 03, 2025

Bachelor’s Degree in computer science or management information systems related field. Working under the supervision of the Application Delivery Technical Lead/…

System Vulnerability Analyst (Level I-IV)

Company: BTS Software Solutions

Location: San Antonio, TX

Posted Aug 03, 2025

In addition, may include computer of information systems design/development, programming, information/cyber/network security, systems engineering, and/or…

Software Development Engineer in Test, IS&T Enterprise Systems

Company: Apple

Location: Austin, TX

Posted Aug 03, 2025

Object oriented programming and software design skills. 5 years of experience object oriented programming and software design skills, preferably in Java,…

Data Scientist

Company: Upbound Group

Location: Plano, TX

Posted Aug 03, 2025

Develop AI/ML Models: Design, develop, and optimize machine learning (ML) and deep learning (DL) models to support allocation, planning, forecasting, and…

Dispatcher/Customer Service Rep

Company: zTrip STX

Location: San Antonio, TX

Posted Aug 03, 2025

Your primary responsibilities will include answering incoming calls, addressing customer concerns, and ensuring a high level of satisfaction.

Part Time BOX TRUCK Driver - 3 / 4 days a week! Great Supplemental Income Opportunity! - Urgent Hire

Company: Express Employment Professionals

Location: Austin, TX

Posted Aug 03, 2025

Experience driving a 16 foot U-haul style delivery truck. Central Austin company looking for a PART TIME BOX TRUCK driver comfortable with backing up a 16 Ft…

Armed Security Officer - Medical Facility Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 03, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Pay Rate: $21.00 / Hour.

PART TIME Unarmed Security Guard (12-28 hours/week)

Company: Blue Chip Services, LLC

Location: Houston, TX

Posted Aug 03, 2025

*Must have a valid Commissioned and/or Non-Commissioned Security License *. Communicate effectively with clients, employees, and visitors.

Wealth Management Client Services Specialist

Company: Busey Bank

Location: Dallas, TX

Posted Aug 03, 2025

Busey respectfully requests no phone calls or emails. This role will interact with clients by fielding higher volumes of phone calls and email communications…

Security Patrol Associate (Sunday and Monday)

Company: Silbar Security Central Texas

Location: Austin, TX

Posted Aug 03, 2025

L2 Security Officer with an active and current Level 2 DPS/TOPS license. 3 years of security experience. Log observations and detail incidents as needed.

Journeyman , Apprentice, Supervisor Plumbers for Commercial Construction 4 years expierence.

Company: EPS-Environmental Plumbing Solutions

Location: Irving, TX

Posted Aug 03, 2025

In company supplied trucks run day to day service calls ranging from faucet repairs to sewer line repairs. We repair tank-less and tank style water heaters.

Residential Cleaner

Company: Maid Cleaners USA

Location: Houston, TX

Posted Aug 03, 2025

Execute commercial cleaning tasks in offices, hotels, and other facilities as needed. Launder linens and towels as required, ensuring all items are clean and…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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