Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Service Technician

Company: Power Home Remodeling

Location: Humble, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Entry Level Customer Service Specialist - Signage Industry

Company: Foxmark

Location: Katy, TX

Posted Oct 13, 2025

Answer customer calls and inquiries, providing information as required. Foxmark offers the full suite of services from creative design to final installation.

Customer Service Representative

Company: Horizon Oxygen and Medical Equipment Inc

Location: Plano, TX

Posted Oct 13, 2025

Answering high volume phone calls. Experience in the field is a plus but not required. Filing, scanning, faxing and other miscellaneous admin duties.

Jr. Sales Associate - San Antonio

Company: Burnett Specialists

Location: San Antonio, TX

Posted Oct 13, 2025

Provide safe and reliable vehicle with a valid driver’s license, clean driving record and current insurance. The ideal candidate will be hungry and driven, self…

Specialist - Software Engineering

Company: LTIMindtree

Location: Dallas, TX

Posted Oct 13, 2025

Design develop test and deploy web applications using Java and Angular. Collaborate with product managers and UXUI designers to translate requirements into…

Jr. Sales Associate - Austin

Company: Burnett Specialists

Location: Austin, TX

Posted Oct 13, 2025

Provide safe and reliable vehicle with a valid driver’s license, clean driving record and current insurance. The ideal candidate will have a "hunter" mentality…

Ecommerce Content Specialist

Company: SHEARER SUPPLY, LLC

Location: Farmers Branch, TX

Posted Oct 13, 2025

Comfortable with bulk product operations: CSV/XLSX templates, import/export tools, and data validation (VLOOKUP/XLOOKUP, PivotTables).

Service Technician

Company: Power Home Remodeling

Location: Cypress, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

GRC Analyst

Company: GameStop

Location: Grapevine, TX

Posted Oct 13, 2025

A bachelor’s degree in cyber security, information technology, or other related field or 2 additional years of job-related experience in IT GRC, information…

Graphic Designer

Company: FASTSIGNS #15801

Location: Garland, TX

Posted Oct 13, 2025

This may involve various levels of artistic creativity and will ultimately lead to the complete or modified design from customer drawings, files, or exact…

Service Plumber Apprentice

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Oct 13, 2025

Must have a valid driver license and a clean driving record. Learn to interpret blueprints, technical drawings, and plumbing schematics.

Registered Nurse - FT - Nights – Med/Surg - Resource Team

Company: Methodist Health System

Location: Dallas, TX

Posted Oct 14, 2025

BSN Preferred • Current Basic Life Support Certification • Current additional certifications as required by department • Current license to practice…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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