Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Refrigeration HVAC Technicians / Installers

Company: Wood Air Conditioning

Location: Dallas, TX

Posted Oct 13, 2025

Valid driver’s license & good driving record preferred. Can read and follow blueprints and technical drawings. EMS programming & start-up experience a plus.

Premier Customer Experience Manager

Company: Avis Budget Group

Location: Houston, TX

Posted Oct 13, 2025

Valid driver’s license and legally authorized to work in the United States. Recent graduate with bachelor’s or associate degree; two years’ supervisory…

Customer Service/Sales Representative

Company: Maraki, Inc.

Location: Houston, TX

Posted Oct 13, 2025

This role is essential in providing exceptional customer support while driving sales initiatives. Provide outstanding customer service by addressing inquiries…

Flagger

Company: Herzog Transit Services, Inc.

Location: Plano, TX

Posted Oct 13, 2025

Successfully complete and maintain any required safety certification and testing on an annual basis. Regularly ascend/descend a truck step with a height up to…

Electrician - Day Shift

Company: nVent

Location: Houston, TX

Posted Oct 11, 2025

As a part of nVent, the Electrical Products Group is a leading provider of infrastructure solutions, designed to help ensure safe and reliable electrical…

Restoration Project Manager

Company: GDA Contractors

Location: Grand Prairie, TX

Posted Oct 13, 2025

GDA Contractors is a specialty construction firm providing waterproofing, caulking, and moisture protection and restoration services to general contractors and…

Security Guard

Company: Pono Security

Location: Austin, TX

Posted Oct 13, 2025

*Security guard training certification (MUST)*. *High school diploma or equivalent*. *Must have a reliable source of transportation*.

CDL Class B Driver

Company: COMPLETE LINE GLASS

Location: San Antonio, TX

Posted Oct 13, 2025

Valid driver’s license with a clean driving record. Your relevant experience in delivery driving, material handling, and route navigation will enable you to…

Commercial HVAC/R Service Technician

Company: ProToCall

Location: Austin, TX

Posted Oct 12, 2025

Possession of an EPA certification. Limitless opportunities to maintain, diagnose, and repair HVAC-R systems, including air conditioning units, refrigeration…

EVS Floor Tech

Company: Methodist Hospital

Location: San Antonio, TX

Posted Oct 11, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…

Inserter Machine Operator, Weekend Shift

Company: O'Neil Digital Solutions, LLC

Location: Plano, TX

Posted Oct 11, 2025

ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications,…

Customer Relations Specialist

Company: Orkin

Location: Austin, TX

Posted Oct 12, 2025

Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Paid vacation, holidays, and sick leave.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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