Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Regional Controller - Compressor Service NAM

Company: HOERBIGER

Location: Houston, TX

Posted Jul 26, 2025

Bachelor’s degree in accounting, finance, or related field, with a minimum of 10 years of relevant experience. Create financial models for new ventures.

HVAC Technician

Company: ARS-Rescue Rooter

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

HR Data Entry Analyst

Company: CBRE

Location: Richardson, TX

Posted Jul 26, 2025

Resources, Business Administration, or a related field is preferred. If you require assistance due to a disability in the application or recruitment process,…

Product Formulation Chemist – HVAC, Plumbing, Firestop

Company: Rectorseal

Location: Houston, TX

Posted Jul 26, 2025

Education: Bachelor’s in Chemistry, Chemical Engineering, or related field. You’ll be responsible for developing and testing new products—such as caulks,…

Customer Service Representative

Company: Central Health

Location: Austin, TX

Posted Jul 26, 2025

Respond to customer phone inquiries through inbound and outbound calls. Reporting to the Manager of Business Development, the Customer Service Representative is…

Licensed Journeyman Plumber

Company: ITG

Location: Austin, TX

Posted Jul 26, 2025

Valid commercial driving license preferred for transporting tools and materials to job sites. Experience in field service roles that require adaptability and…

Senior Data Analytics Analyst

Company: Targa Resources

Location: Houston, TX

Posted Jul 26, 2025

Define and document functional and non-functional requirements for new reports, dashboards, data models, and analytical tools, including requirements for AI/ML…

HVAC - Professional Service Technician

Company: Hussmann Corporation

Location: San Antonio, TX

Posted Jul 26, 2025

Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and…

Carpenter

Company: HCA Houston Healthcare Northwest

Location: Houston, TX

Posted Jul 26, 2025

Ability to assist Director and/or Supervisor in evaluating special projects, and general contractors to insure workmanship meet or exceed state, JC, and other…

Handyman: Drywall/Carpenter

Company: Mr. Handyman

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license with a clean driving record. Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan.

Staff Accountant

Company: Walter P Moore

Location: Houston, TX

Posted Jul 26, 2025

General Accounts Receivable functions including preparing incoming checks for deposit, setting up and maintaining client records.

Customer Service Representative

Company: Taylor Corporation

Location: Dallas, TX

Posted Jul 26, 2025

Own escalations and customer concerns promptly, conducting root cause analysis and ensuring permanent resolution. Experience in customer service preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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