Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Project Specialist - Public Programming, Center for Performing Arts Medicine

Company: Houston Methodist

Location: Houston, TX

Posted Jul 25, 2025

This position works under the guidance and direction of management and is accountable for high-level clerical support functions, project work and compliance…

Security Officer

Company: Prairie Farms Dairy, Inc.

Location: Dallas, TX

Posted Jul 25, 2025

Must maintain valid commission certification or be able to obtain a valid commission. Supports the relationship between Hiland and its constituent population by…

Residential Service Plumber

Company: Team Enoch

Location: San Antonio, TX

Posted Jul 25, 2025

Strong mechanical knowledge with the ability to operate various plumbing tools and equipment. The ideal candidate will have a strong plumbing and construction…

Commercial HVAC Refrigeration Technician

Company: CognITek Group

Location: San Antonio, TX

Posted Jul 25, 2025

Valid driver’s license with good driving history. Maintain the proper mechanical ability needed to safely address work orders based on technician trade…

Crew Member - Pizza Hut DFW AIRPORT - Terminal C Gate 22

Company: Pizza Hut - DFW Airport

Location: Dallas, TX

Posted Jul 25, 2025

Handle cash transactions and ensure accurate cash management. Engage positively with coworkers and guests. Two forms of valid, government-issued identification…

Senior Accountant - 5+ years experience required

Company: Sente Mortgage

Location: Austin, TX

Posted Jul 25, 2025

Bachelor’s degree in accounting or related field. This role requires a deep understanding of financial concepts, technical accounting, and the ability to…

Graphic & Web Designer

Company: SC Autosports

Location: Dallas, TX

Posted Jul 25, 2025

Stay up to date on design trends, UX best practices, and evolving platform tools (Shopify, WordPress, Figma, etc.).

Commercial HVAC/R Service Technician

Company: APS Building Services

Location: Houston, TX

Posted Jul 25, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commerical HVAC: 5 years (Preferred).

Solutions Engineer, Software (Java/AWS/Guidewire)

Company: Liberty Mutual

Location: Plano, TX

Posted Jul 25, 2025

Proficient in Integration Gateway (IG) concepts such as camel routes, error handling, and secure external calls, and is comfortable using cloud deployment tools…

AUTOMOTIVE SALES PROFESSIONAL

Company: Roger Beasley Mazda Central

Location: Austin, TX

Posted Jul 25, 2025

Must pass pre-employment screening to include: background checks, MVR (clean driving record) with valid driver’s license and drug testing in order to qualify…

Pre-owned Vehicle Sales Professional

Company: Roger Beasley Mazda, Inc.

Location: Austin, TX

Posted Jul 25, 2025

Must pass pre-employment screening to include: background checks, MVR (clean driving record) with valid driver’s license and drug testing in order to qualify…

Lead HVAC Installer

Company: Dynamic SLR

Location: Houston, TX

Posted Jul 25, 2025

Valid driver’s license with a clean driving record. Perform repairs, including component replacement, leak fixes, and electrical or mechanical troubleshooting.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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