Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Sales Advisor

Company: THE WASH TUB CAR WASH

Location: San Antonio, TX

Posted Jul 21, 2025

Suggestion of car wash packages and detail services to help enhance the appearance of guest vehicles. Guest interaction (friendly conversation, opening car…

Pharmacist - Full Time - Long term care

Company: Northwest Hills At Davenport

Location: Austin, TX

Posted Jul 21, 2025

Participate in pharmacy quality assurance activities and initiatives to ensure compliance with state and federal regulations. Monday to Friday from 9 am -6 pm.

Client Solutions Manager

Company: Beemac Logistics

Location: Houston, TX

Posted Jul 21, 2025

As a successful CSM, you will act as a business owner, entrepreneur and customer service specialist determined to build your own book of business by being the…

Jr. Completions Data Analyst

Company: Corva

Location: Houston, TX

Posted Jul 21, 2025

Four-year college degree (petroleum engineering, geology, geoscience, any engineering preferred). Build customer dashboards and support customers building their…

Patient Care Coordinator Supervisor

Company: Senderra Specialty Pharmacy

Location: Dallas, TX

Posted Jul 21, 2025

§ Participates in staff meetings, conference calls, and other meetings as needed. Answers questions, monitors call time and call volume, resolves escalated…

Bilingual Retail Sales Associate

Company: 2020 Companies, Inc.

Location: Balch Springs, TX

Posted Jul 21, 2025

Sell products and services in a retail store, kiosk, and/or event environments. Ensure work station/kiosk is clean, well-organized, functional and presentable…

Facilities Project Manager

Company: Travis County

Location: Austin, TX

Posted Jul 21, 2025

Assigned as the project manager on facility design and construction projects based on technical background and as a technical expert.

Senior Welder (Park and Recreation - Non-Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Jul 21, 2025

Valid driver's license with good driving record. 4 Drives and operates a mobile welding unit to make necessary field repairs; communicates with various other…

Registered Nurse OR-RECOVERY ROOM FT Evening

Company: Carrollton Regional Medical Center

Location: Carrollton, TX

Posted Jul 21, 2025

Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending…

EXECUTIVE CHEF 2- Southern Methodist University Greek House Chefs

Company: Greek House Chefs Inc

Location: Dallas, TX

Posted Jul 21, 2025

Coordinates all training activities for kitchen, and other production and service employees, including the identification and analysis of training needs and the…

Electrical Apprentice

Company: CS Erickson

Location: Dallas, TX

Posted Jul 21, 2025

Learn Electrical Codes and Regulations: Familiarize yourself with local, state, and national electrical codes and safety regulations to ensure compliance during…

Unarmed Security Guard

Company: Wolfram Security Force

Location: Dallas, TX

Posted Jul 21, 2025

As a Security Officer, you will play the vital role in ensuring the safety and security of our clients, employees, and visitors.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level Customer Service roles (0-2 years experience), such as Customer Service Representative or Call Center Agent, typically range from $35,000 to $50,000 annually. Mid-level positions (2-5 years), like Senior CSR, Technical Support Specialist, or Team Lead, often command $50,000 to $75,000. Senior-level roles (5+ years), including Customer Success Manager, Operations Manager, or Director of Customer Experience, can range from $75,000 to over $120,000, varying significantly based on company size, industry, location, and specialized skills (e.g., SaaS experience, multilingual proficiency).
What skills and certifications are required for Customer Service professionals?
Essential skills include active listening, empathy, strong problem-solving abilities, clear verbal and written communication, patience, and adaptability. Technical aptitude is vital for navigating CRM software (e.g., Salesforce, Zendesk, HubSpot), ticketing systems (e.g., Jira Service Desk), live chat platforms, and knowledge base management tools. While less common, certifications like HDI (Help Desk Institute) for Customer Service Representative or Support Center Analyst can be beneficial, particularly in IT support environments. Soft skills, however, are often prioritized for direct customer interaction.
Is remote work available for Customer Service positions?
Yes, remote work is highly available for many Customer Service positions, particularly at entry and mid-levels. The prevalence of cloud-based communication tools, VoIP systems, and digital collaboration platforms has facilitated this shift. While many roles are fully remote, hybrid models offering a mix of in-office and remote work are also common. Remote candidates typically need a stable internet connection, a quiet dedicated workspace, and strong self-discipline to manage their workload independently.
What are common career progression paths in Customer Service?
Customer Service offers diverse career progression. Individual contributors can advance from a Customer Service Representative to a Senior Representative, Escalation Specialist, Technical Support Engineer, or even a Customer Success Manager. For those interested in leadership, paths include Team Lead, Supervisor, Operations Manager, and ultimately, Director of Customer Experience (CX). Cross-functional opportunities also exist, allowing transitions into roles such as Product Specialist, Corporate Trainer, Quality Assurance Analyst, Sales, or Account Management, leveraging deep product and customer understanding.
What are the current industry trends impacting Customer Service?
Key industry trends include the increasing adoption of AI and automation, with chatbots handling routine inquiries and AI-powered tools assisting agents with response generation and sentiment analysis. Personalization is paramount, focusing on proactive support and tailored experiences. Omnichannel support ensures seamless customer journeys across phone, email, chat, and social media. There's also a growing emphasis on proactive engagement, anticipating customer needs before issues arise, and leveraging data analytics (CSAT, NPS, FCR) to drive continuous service improvement and a holistic Customer Experience (CX) approach.

Related Pages

© 2026 Job Transparency. All rights reserved.