Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Store Customer Service Specialist

Company: Sherwin-Williams

Location: San Antonio, TX

Posted Jul 13, 2025

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,…

View Details Apply on SimplyHired

Manual Machinist in Houston, Texas

Company: HOERBIGER

Location: Houston, TX

Posted Jul 13, 2025

Quality Assurance: Inspect parts using micrometers, calipers, bore gauges, and other precision measuring tools to ensure adherence to tolerances.

View Details Apply on SimplyHired

Construction Labor

Company: Elevated Custom Homes

Location: Houston, TX

Posted Jul 13, 2025

Valid driver’s license and reliable transportation. Perform daily job site clean-up: sweeping, trash removal, organizing tools and materials.

View Details Apply on SimplyHired

Full-Time Carpenter

Company: Six Flags Over Texas

Location: Arlington, TX

Posted Jul 13, 2025

Must possess a valid Driver's License with a good driving record. People Skills: This requires positive interaction with employees and guests, promoting a "…

View Details Apply on SimplyHired

Travel Nurse Recruiter

Company: Ayahealthcare

Location: Dallas, TX

Posted Jul 13, 2025

Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Generate leads through various recruiting channels, strategic…

View Details Apply on SimplyHired

RN, Registered Nurse Clinical Educator II - Nursing Administration

Company: Christus Health

Location: San Antonio, TX

Posted Jul 13, 2025

RN license in Texas is required. Works in collaboration with the Department Head to identify educational needs of staff in the specialty area, to develop…

View Details Apply on SimplyHired

HVAC and Facilities Technician

Company: HTS Engineering - Heat Transfer Solutions

Location: Houston, TX

Posted Jul 13, 2025

Must have a valid driver’s license with a clean driving record. Establishes service by studying system requirements; ordering and gathering components and parts…

View Details Apply on SimplyHired

Fright Fest Gate Keepers

Company: Six Flags Fiesta Texas

Location: San Antonio, TX

Posted Jul 13, 2025

Energetically interacting with the guests and relaying information and haunt guidelines to groups of guests prior to their entry into the haunts.

View Details Apply on SimplyHired

HVAC Service Technician

Company: HTS Engineering - Heat Transfer Solutions

Location: San Antonio, TX

Posted Jul 13, 2025

Must have a valid driver’s license with a clean driving record. Establishes service by studying system requirements; ordering and gathering components and parts…

View Details Apply on SimplyHired

Assistant United States Attorney (Criminal)

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Austin, Texas

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Healthcare Construction Project Manager | Houston, TX

Company: Michael Page

Location: Houston, TX

Posted Jul 13, 2025

This position requires a minimum of five (5) years prior experience and a bachelor's degree in Construction Management, Engineering, Architecture or related…

View Details Apply on SimplyHired

Child Care and Early Learning Project Manager Quad-Agency and Special Projects (Austin)

Company: Texas Workforce Commission

Location: Austin, TX

Posted Jul 13, 2025

Project Manager IV: Five years of full-time experience in project management work, business analysis, or project administration; or five years of full-time…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level Customer Service roles (0-2 years experience), such as Customer Service Representative or Call Center Agent, typically range from $35,000 to $50,000 annually. Mid-level positions (2-5 years), like Senior CSR, Technical Support Specialist, or Team Lead, often command $50,000 to $75,000. Senior-level roles (5+ years), including Customer Success Manager, Operations Manager, or Director of Customer Experience, can range from $75,000 to over $120,000, varying significantly based on company size, industry, location, and specialized skills (e.g., SaaS experience, multilingual proficiency).
What skills and certifications are required for Customer Service professionals?
Essential skills include active listening, empathy, strong problem-solving abilities, clear verbal and written communication, patience, and adaptability. Technical aptitude is vital for navigating CRM software (e.g., Salesforce, Zendesk, HubSpot), ticketing systems (e.g., Jira Service Desk), live chat platforms, and knowledge base management tools. While less common, certifications like HDI (Help Desk Institute) for Customer Service Representative or Support Center Analyst can be beneficial, particularly in IT support environments. Soft skills, however, are often prioritized for direct customer interaction.
Is remote work available for Customer Service positions?
Yes, remote work is highly available for many Customer Service positions, particularly at entry and mid-levels. The prevalence of cloud-based communication tools, VoIP systems, and digital collaboration platforms has facilitated this shift. While many roles are fully remote, hybrid models offering a mix of in-office and remote work are also common. Remote candidates typically need a stable internet connection, a quiet dedicated workspace, and strong self-discipline to manage their workload independently.
What are common career progression paths in Customer Service?
Customer Service offers diverse career progression. Individual contributors can advance from a Customer Service Representative to a Senior Representative, Escalation Specialist, Technical Support Engineer, or even a Customer Success Manager. For those interested in leadership, paths include Team Lead, Supervisor, Operations Manager, and ultimately, Director of Customer Experience (CX). Cross-functional opportunities also exist, allowing transitions into roles such as Product Specialist, Corporate Trainer, Quality Assurance Analyst, Sales, or Account Management, leveraging deep product and customer understanding.
What are the current industry trends impacting Customer Service?
Key industry trends include the increasing adoption of AI and automation, with chatbots handling routine inquiries and AI-powered tools assisting agents with response generation and sentiment analysis. Personalization is paramount, focusing on proactive support and tailored experiences. Omnichannel support ensures seamless customer journeys across phone, email, chat, and social media. There's also a growing emphasis on proactive engagement, anticipating customer needs before issues arise, and leveraging data analytics (CSAT, NPS, FCR) to drive continuous service improvement and a holistic Customer Experience (CX) approach.

Related Pages

All Customer Service Jobs 1,765 jobs All Jobs in Austin, TX 23,751 jobs Customer Service in Remote 264,968 jobs Customer Service in Other US Location 216,827 jobs Customer Service in New York City, NY 57,647 jobs Customer Service in Multiple Locations 52,749 jobs Customer Service in USA 46,235 jobs Customer Service in Washington DC 35,140 jobs Travel in Austin, TX 80,147 jobs Full Time in Austin, TX 46,687 jobs Retirement Plan in Austin, TX 43,124 jobs 401(K) in Austin, TX 41,745 jobs Health Insurance in Austin, TX 38,407 jobs Life Insurance in Austin, TX 36,670 jobs

Browse By Category

Browse By Location

Browse By Company

Free Tools

Popular Searches

Travel in Remote Travel in Other US Location Full Time in Remote Full Time in Other US Location Retirement Plan in Remote Retirement Plan in Other US Location

Resources

Salary Calculator FAQ & Job Tips Career Blog Privacy Policy Terms of Service

© 2026 Job Transparency. All rights reserved.

Also by us: Mirror Real Estate · Quick Converter Tools · ArXiv Lens