Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Korean BBQ Chef

Company: Kol Korean BBQ

Location: Houston, TX

Posted Sep 29, 2025

Proven experience as a KOREAN Chef or in a similar role within the culinary field. Plan and design menus that reflect seasonal ingredients and customer…

Plumbing Technician / Service Technician I

Company: Bleuwave San Antonio LLC

Location: San Antonio, TX

Posted Sep 28, 2025

Valid Texas driver’s license and reliable transportation required. The Plumbing Service Technician I is an entry-level role supporting the installation,…

Vehicle Patrol Security Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Austin, TX

Posted Sep 29, 2025

Follow all state and local laws on the road. *Officer must have own firearm if working in a commissioned capacity*. Professionalism is at the forefront.

Janitor

Company: Chili's

Location: Austin, TX

Posted Sep 28, 2025

Able to use mops, chemicals, and cleaning equipment. Our Janitorial Team Members are responsible for setting the pace for a great clean, sanitary shift.

Sign Designer - Graphics

Company: Priority Signs and Graphics

Location: Southlake, TX

Posted Sep 29, 2025

A degree in graphic design or a related field would be preferred but is not required. Our services include sign permits, design, fabrication, repair, and…

Commissioned Security Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Dallas, TX

Posted Sep 29, 2025

Follow all state and local laws on the road. *Officer must have own firearm if working in a commissioned capacity*. Experience preferred in this role.*.

Sous Chef

Company: Flower Child

Location: Austin, TX

Posted Sep 29, 2025

Create memorable dining experiences by exceeding guest expectations. 50% dining discount at all Fox Restaurant Concept locations.

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Castroville, TX

Posted Sep 29, 2025

Top-of-the-line trucks with automatic transmission pulling 53-ft trailers. Valid CDL-A plus 3+ months of Class A CDL experience required.

Substitute Teacher K-12

Company: Scoot Education

Location: Houston, TX

Posted Sep 28, 2025

Earn up to $176 for day-to-day assignments and more for long-term pay varies by certification, school, and assignment. Have a teaching credential/certificate.

Non-Commissioned Security Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Austin, TX

Posted Sep 29, 2025

*Officer must have own firearm if working commissioned post*. Control traffic and parking by directing visitors. Good working knowledge of security operations.

Data Science & Analytics Partner, AppleCare Digital

Company: Apple

Location: Austin, TX

Posted Sep 29, 2025

Advanced degree (MS / MBA / PhD) in a quantitative field such as Data Science, Statistics, Operations Research, Engineering, Computer Science, Information…

Software Engineer

Company: TXM Recruit Ltd USA

Location: Lancaster, TX

Posted Sep 29, 2025

Do you require sponsorship to work in the US whether now or in the future? Continuous improvement of existing processes with the ability to implement new…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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