Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Sales Assistant

Company: Kelly Services

Location: Dallas, TX

Posted Sep 26, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Display fast, accurate, and friendly customer service.…

Data Analyst III

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Sep 26, 2025

Graduation from an accredited four-year college or university with a bachelor’s degree in social science; business, including accounting and statistics;…

Seasonal Retail Sales - Holiday Gift Shop - Barton Creek Square Mall

Company: Nordstrom

Location: Austin, TX

Posted Sep 26, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Pharmacist III

Company: Cardinal Health

Location: San Antonio, TX

Posted Sep 26, 2025

Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties,…

Concrete Project Manager

Company: Botello Builders Corporation

Location: Houston, TX

Posted Sep 26, 2025

Communication with different personnel within the organization including but not limited to, project managers, estimators, field supervisors, field foremen,…

Marketing Assistant

Company: ROMCO Equipment Co.

Location: Houston, TX

Posted Sep 26, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 1-5 years of related experience.

Journeyman Plumber

Company: Elmer's Home Services Heating & Air Conditioning

Location: Grapevine, TX

Posted Sep 26, 2025

Valid driver’s license and clean driving record. *Valid Journeyman Plumber license (state-specific)*. Follow safety procedures and comply with all local, state,…

Director Trading & Marketing (US)

Company: Gibson Energy

Location: Houston, TX

Posted Sep 26, 2025

Marketing involves the purchasing, selling, storing and optimizing of hydrocarbon products as part of supplying the Moose Jaw Facility and marketing its refined…

HVAC Service Technician

Company: ABC Home & Commercial Services

Location: Austin, TX

Posted Sep 26, 2025

Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. 401(k) with company matching.

Information Security Analyst

Company: AVIAT US INC

Location: Austin, TX

Posted Sep 26, 2025

Bachelor’s degree in information technology, Computer Science, Cyber Security, Information Systems, or a related field, or equivalent experience is desirable…

Security Guard - ADESA Auto Auction

Company: ADESA

Location: Austin, TX

Posted Sep 26, 2025

Must be 18 years of age and have a valid driver's license that meets the requirements. Visual acuity requirements include color, depth perception and field of…

Culinary Services Coordinator - Arden Courts Austin

Company: Arden Courts

Location: Austin, TX

Posted Sep 26, 2025

As a leader, you are responsible for ensuring delivery of industry-leading services and maintaining high quality standards.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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