Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Unarmed Security Officer

Company: Marksman Security LLC

Location: Plano, TX

Posted Sep 26, 2025

Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position. Bi-lingual considered a plus.

Sales Associate / Leasing Agent

Company: Brook Meadow Village

Location: Austin, TX

Posted Sep 26, 2025

20% rental discount (subject to availability). Proven working experience as a leasing agent or customer service/sales skills (*prior experience required*).

ENGINEER - RESEARCH ENGINEER - Computational Materials Integrity

Company: Southwest Research Institute

Location: San Antonio, TX

Posted Sep 26, 2025

A valid/clear driver's license is required. 0-3 years: Experience and/or training in fracture mechanics, fatigue crack growth assessment, continuum mechanics,…

Licensed Residential Plumber- Friendswood, TX

Company: ARS-Rescue Rooter

Location: Friendswood, TX

Posted Sep 26, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3 years of plumbing experience (residential repair/retrofit).

Project Executive / General Superintendent

Company: Eco-Staff, LLC

Location: Austin, TX

Posted Sep 26, 2025

Competitive Salary is dependent upon the size of the electrical scopes and staff they have managed.*. Extensive relative construction experience will be…

Sales Associate / Leasing Agent

Company: Azure

Location: Austin, TX

Posted Sep 26, 2025

20% rental discount (subject to availability). Proven working experience as a leasing agent or customer service/sales skills with willingness to learn the…

Electrical Customer Service Representative/Dispatcher

Company: Airco Mechanical

Location: Round Rock, TX

Posted Sep 26, 2025

Take overflow calls from dispatcher line. Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting resumes for…

Middle School Math Instructor (TX Teacher Licensure Support Provided)

Company: University Instructors, LLC

Location: Austin, TX

Posted Sep 26, 2025

\*\*Candidates that hold a bachelor’s degree from a regionally accredited institution in ANY field to be eligible to take part in this opportunity.

Customer Service/Sales Representative

Company: Loya Insurance

Location: San Antonio, TX

Posted Sep 26, 2025

+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Member Service Manager

Company: Texas Pharmacy Association

Location: Austin, TX

Posted Sep 26, 2025

Support member engagement tracking and utilized data to develop services to enhance members’ professional needs. Administrative Support for Membership Groups*.

Marketing Production Coordinator (Graphic Designer)

Company: Camden Property Trust

Location: Houston, TX

Posted Sep 26, 2025

The candidate will have the skills required for creation and editing videos, and design of both internal and external campaigns/pieces to include but not…

Customer Service/Sales Representative

Company: Loya Insurance

Location: San Antonio, TX

Posted Sep 26, 2025

+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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