Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Graphic Signage Installation

Company: Black Diamond Technologies

Location: Chicago, IL

Posted May 06, 2025

The ideal candidate will have experience with vinyl graphics installation and excellent customer service skills. Purchase necessary graphics and materials.

Merchandise & Gate Worker - New Lenox, IL (Chicagoland Area)

Company: Perfect Game Incorporated - Part Time

Location: Chicago, IL

Posted May 05, 2025

Maintain the commitment to work the full duration of time/event you signed up for. Where you will ensure every customer purchases a. Apparel at all PG Events.

Chicago Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Chicago, IL

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

Receptionists Concierge and Customer Service

Company: Loyola University Health System

Location: Maywood, IL

Posted May 11, 2025

This role involves answering inquiries, directing or escorting individuals throughout the hospital, and assisting with physical needs such as wheelchair support…

Assistant Director of Nursing

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted May 05, 2025

Current, unencumbered license to practice as a RN in this state. Coordinates an effective orientation program that orients the new employee to the RAI process…

HVAC Service Technician

Company: EMCOR Services Team Mechanical, Inc.

Location: Chicago, IL

Posted May 12, 2025

Attend promptly to service calls dispatched through Service and at times direct from customer. Each employee has a responsibility for their own safety, the…

Software Engineer

Company: Wellbe Senior Medical

Location: Chicago, IL

Posted May 06, 2025

Bachelor’s Degree in computer science or related field. Design and develop software systems responsible for integrating and maintaining data integrity among…

Plumber Installer

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted May 06, 2025

Valid license to practice the profession (license or apprenticeship). Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, plungers, etc…

Sr. Partner Marketing Manager

Company: Ursus, Inc.

Location: Chicago, IL

Posted May 09, 2025

Support field events, sponsorships, and customer programs where partner engagement is strategic. Your contributions will play a key role in driving the success…

Laser Set-up & Operator

Company: Chicago Metal Fabricators

Location: Elk Grove Village, IL

Posted May 09, 2025

Must be able to inspect laser-cut parts using basic shop math and standard precision measuring tools (calipers, micrometers, height gauges, etc.).

Client Services and Showroom Representative

Company: Closet Factory Chicago

Location: Elk Grove Village, IL

Posted May 07, 2025

*Team Collaboration:* Collaborate closely with sales, design, and installation teams to ensure a smooth and positive client experience from start to finish.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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