Customer Service Jobs in Chicago, IL

Positions 61,742 Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Service Technician/Machinist

Company: Goulds Pumps IPG LLC

Location: Chicago, IL

Posted Sep 01, 2025

Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing…

Customer Service Specialist

Company: PComm Direct

Location: Addison, IL

Posted Aug 30, 2025

Coordinate production of print projects, including working with sales, production and design teams to ensure all project aspects are aligned.

Customer Service & Sale Representative

Company: GLOBAL TALENT NEXUS

Location: Lombard, IL

Posted Aug 31, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Sep 01, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

Customer Success Supervisor

Company: KO Business Solutions

Location: Elk Grove Village, IL

Posted Aug 31, 2025

High school diploma required; Bachelor’s degree in business or related field preferred. Familiarity with CRM systems and reporting tools.

Sous Chef - Flight Club - Chicago

Company: State Of Play Hospitality

Location: Chicago, IL

Posted Aug 29, 2025

Collaborate with front-of-house staff to ensure seamless service and guest satisfaction. Food hygiene, alcohol, and allergen certification maintained throughout…

Senior Brand Manager, Brand Growth & Innovation, Adult & Feminine Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 31, 2025

Proven capability to lead in a matrix organization driving collaboration across businesses and functions. Strong understanding of brand foundational tools,…

Lease Purchase Truck Driver

Company: Risinger Brothers Transfer, Inc.

Location: Chicago, IL

Posted Sep 01, 2025

If you pride yourself in being a professional & safe Class-A Truck Driver, you can lease purchase well maintained 2020-2025 Volvo trucks for no money down and…

Experienced Service Plumber

Company: FlowPro Plumbing

Location: Chicago, IL

Posted Aug 29, 2025

Valid driver's license and a clean driving record. Upon arrival, you greet clients with a smile, ready to inspect their plumbing systems, identify issues, and…

Customer Service Representative I

Company: Endeavor Health

Location: Chicago, IL

Posted Aug 29, 2025

Unique or Preferred Skills: Driver’s license. Answers a high volume of calls promptly ensuring outstanding customer service at all times.

Cook/ Chef

Company: Clarendale of Addison

Location: Addison, IL

Posted Aug 29, 2025

Visit residents periodically to evaluate food service such as quality, quantity, temperature, and appearance; and conduct evaluations to make revisions in…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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