Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Driver Helper - SYGMA - Channahon, IL

Company: Sysco

Location: Minooka, IL

Posted Jan 24, 2025

The job posting is for a full-time delivery driver position at Sysco, a global leader in foodservice distribution. The role involves assisting in unloading and checking product quality, delivering to customer locations, handling shorts and complaints, and maintaining company equipment. The job requires handcart and electric pallet jack experience, strong communication skills, and the ability to work in various weather conditions. Physical demands include frequent lifting up to 50 pounds and working in a cold warehouse environment.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Global Incident Response Manager

Company: Coca-Cola

Location: Rosemont, IL

Posted Jan 24, 2025

Motion & Visual Designer

Company: Americaneagle.com

Location: Des Plaines, IL

Posted Jan 24, 2025

Working knowledge of user interface (UI), user experience (UX), and customer experience (CX) best practices and able to stay up to date with the latest trends…

Bid Desk Associate

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Driver Non CDL

Company: Coca-Cola

Location: Champaign, IL

Posted Jan 24, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Freeport, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and complete necessary training and certifications. Fluency in English, flexibility for various shifts, and good math and computer skills are preferred.

Territory Manager - Hampton Roads, Virginia

Company: iRhythm Technologies

Location: Deerfield, IL

Posted Jan 24, 2025

iRhythm Technologies is seeking a motivated Medical Territory Manager to expand the growth of the Zio Patch platform. The role involves prospecting, developing, and closing new business, building support from EP's, cardiologists, and other clinical stakeholders, and achieving territory sales goals. The company is passionate about delivering innovations that improve healthcare and patient experience. The ideal candidate should have a Bachelor's degree, at least 5 years of related sales experience, and a history of outstanding achievements. The compensation package includes excellent benefits and a competitive salary range of $76,300—$90,000 USD.

Beauty and Wellness Consultant

Company: Walgreens

Location: Villa Park, IL

Posted Jan 24, 2025

Warehouse Associate

Company: Coca-Cola

Location: West Dundee, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a part-time Warehouse Associate. The role involves receiving, processing, and picking orders, managing inventory, and operating powered equipment. The hourly pay rate is $18.55. The position requires standing, walking, bending, squatting, and lifting up to 50 pounds. The company offers safety training, a clean work environment, and potential incentive programs.

Driver Trainee, Class A

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

The Company's Pay Transparency Statement outlines their compensation philosophy, which considers factors like skill sets, experience, and business needs. They hire inexperienced individuals for a Driver Training Program, providing training and coaching. Position responsibilities include safely operating commercial vehicles, using material handling equipment, delivering products, and maintaining communication with supervisors. The role may also be eligible for a discretionary incentive program.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages