Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Food Safety and Quality Assurance Technician

Company: Sysco

Location: West Dundee, IL

Posted Jan 24, 2025

Sysco Specialty Meat and/or Seafood Company is seeking a Food Safety & Quality Assurance professional with 1-3 years of meat/seafood industry experience. The role involves monitoring FSQA programs, assisting in employee training, and implementing independent FSQA audit programs. The candidate should have formal training in TQM principles, SPC, HACCP concepts, and FDA/CFIA regulations. They must be able to write reports, handle basic business correspondence, and use various equipment. The position requires frequent interaction with various departments and external personnel. Sysco offers a dynamic work environment with opportunities for growth and professional development.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and complete necessary training and certifications.

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Operations Manager

Company: Walgreens

Location: West Dundee, IL

Posted Jan 24, 2025

Human Resources Generalist

Company: Coca-Cola

Location: West Dundee, IL

Posted Jan 24, 2025

Lead Logistics Analyst (Hybrid Role: Mix of Onsite & Virtual)

Company: US Foods

Location: Rosemont, IL

Posted Jan 24, 2025

US Foods is seeking a Lead Logistics Strategy Analyst with strong analytical skills and preferably experience in supply chain, logistics, data analytics, or foodservice. The role involves validating freight accuracy, determining profitability, and monitoring Logistics and Replenishment systems. The position is hybrid, requiring only 2 days per month onsite at the Rosemont headquarters. Essential responsibilities include leading analysis efforts, mentoring junior analysts, and communicating with stakeholders to correct freight issues. The ideal candidate should have a Bachelor's degree, proficiency in Microsoft Office Suite, and experience with logistics management applications. Prior work experience in supply chain, logistics, data analytics, or foodservice is preferred.

Senior Product Manager, AdTech

Company: Walgreens

Location: Deerfield, IL

Posted Jan 24, 2025

Territory Manager - Peoria, IL

Company: US Foods

Location: Peoria, IL

Posted Jan 24, 2025

Sales Representative

Company: Sysco

Location: Joliet, IL

Posted Jan 24, 2025

Plasma Processing Technician

Company: CSL

Location: O'Fallon, IL

Posted Jan 24, 2025

Customer Service Associate

Company: Walgreens

Location: Calumet City, IL

Posted Jan 24, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a willingness to work flexible hours. Preferred qualifications include retail experience and prior Walgreens experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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