Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Veterinarian

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is offering a competitive salary range of $102,000 to $170,000 per year, plus production. They are seeking veterinarians with diverse perspectives and skills, promising support, resources, and work-life balance. Benefits include medical, dental, vision insurance, paid time off, 401(k) savings plan, mental health support, and opportunities for growth and leadership roles.

Associate Safety and Security Analyst

Company: CDW

Location: Rosemont, IL

Posted Jan 24, 2025

Solutions Analyst III - Payments Technology

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 24, 2025

JPMorgan Chase is seeking a Solutions Analyst III for the Payments Technology group. The role involves bridging the gap between product owners, business, operations, and software developers. Key responsibilities include eliciting and documenting business and data flow requirements, translating them into technical solutions, and conducting in-depth data analysis to provide actionable insights. The ideal candidate should have 3+ years of experience in solutions analysis, data analytics, and stakeholder engagement. They should possess advanced knowledge in translating complex business requirements into technical solutions and have strong technical writing skills. The company offers a competitive total rewards package, comprehensive benefits, and a diverse and inclusive work environment.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T0895)

Company: Target

Location: Bourbonnais, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is hiring for a General Merchandise Expert role. The position involves creating a welcoming experience for guests, ensuring product availability and accuracy, and executing various operational processes. The role requires a positive attitude, strong communication skills, and the ability to work in a fast-paced environment. Target offers comprehensive training and competitive benefits.

Veterinarian

Company: Banfield Pet Hospital

Location: Oak Lawn, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits including medical, dental, vision insurance, paid time off, 401(k) savings plan, and mental health support. Banfield values work-life balance and offers flexible scheduling, opportunities for growth, and leadership roles. They support diverse perspectives and cultures, and provide resources for continuing education and veterinary student debt relief.

Utility Worker

Company: Sodexo

Location: O'Fallon, IL

Posted Jan 24, 2025

Sodexo is offering a full-time or part-time Utility Worker position at McKendree University. The role involves maintaining and cleaning kitchen areas, washing dishes, sweeping and mopping floors, and transferring supplies. Sodexo values team-oriented, adaptable, reliable individuals who can create a healthy working environment. The company provides a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. Sodexo is committed to diversity and inclusion, fostering an environment where all employees are valued and respected.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages