Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Dishwasher - Medline Northfield Cafe

Company: Aramark

Location: Northbrook, IL

Posted Jan 24, 2025

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Champaign, IL

Posted Jan 24, 2025

The Relief Veterinarian's primary role is to provide preventative care, diagnose, and treat pets. They ensure safety, obtain relevant client information, educate clients, and maintain medical records. The veterinarian communicates effectively with clients and the medical team, follows laws and guidelines, and demonstrates strong surgical, problem-solving, and client service skills. They require multi-tasking, communication, organizational, and mathematical abilities. The position involves working with various pets, sometimes beyond 40 hours, including weekends and evenings. A Doctor of Veterinary Medicine degree, valid state license, and DEA license are required. Banfield Pet Hospital is an equal opportunity employer.

Chief of Staff

Company: Banfield Pet Hospital

Location: Downers Grove, IL

Posted Jan 24, 2025

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in assigned hospitals to ensure quality care and meet performance measures. This role involves driving a culture of quality and safety, conducting regular hospital visits and audits, coaching and managing veterinarians, driving doctor team growth, delivering on veterinary quality KPIs, and ensuring hospital operations comply with regulations. The ideal candidate should possess strong leadership, communication, and problem-solving skills, with a Doctor of Veterinary Medicine degree and relevant experience.

Associate / Managing Director, Enterprise Partnerships

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a seasoned professional for a leadership role in business development. The ideal candidate will lead a high-performing team, strengthen partnerships with key accounts, and drive growth by leveraging clinical data. This role offers a chance to join a rapidly growing, purpose-driven organization with a compelling rewards package, including competitive pay, robust benefits, and opportunities for professional development.

Commercial Credit Analyst

Company:

Location: Crystal Lake, IL

Posted Jan 24, 2025

Advia, a top-tier credit union, seeks a Commercial Credit Analyst with 3+ years of experience. The role involves evaluating financial statements for loan risk rating, performing annual reviews, and preparing loan presentations. Key responsibilities include underwriting commercial client requests, assessing collateral, and ensuring policy compliance. The ideal candidate should have strong analytical abilities, knowledge of financial analysis, and understanding of general accounting principles. Sageworks and SBA experience is preferred. The position offers a fast-paced, performance-based environment with opportunities for growth and development.

Food Service Worker

Company: Sodexo

Location: St. Charles, IL

Posted Jan 24, 2025

Sodexo is seeking a part-time Food Service Worker for varying shifts at GENEVA COMMUNITY SCHOOL DISTRICT 304. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

General Manager - Medical Manufacturing

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Hoffman Estates, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits including medical, dental, vision insurance, paid time off, 401(k) savings plan, and mental health support. Banfield values work-life balance and offers flexible scheduling, opportunities for growth, and leadership roles. They support diverse perspectives and cultures, and provide resources for continuing education and veterinary student debt relief.

Warehouse Worker - Full Time Shifts

Company:

Location: Aurora, IL

Posted Jan 24, 2025

Independent Optometrist - Sam's Club

Company: Walmart

Location: Rock Island, IL

Posted Jan 24, 2025

Strategy and Business Development Manager, Data Centers

Company: Eaton

Location: Bolingbrook, IL

Posted Jan 24, 2025

Eaton's Electrical Sector is recruiting for a Strategy & Business Development Manager for the Global Data Centers and Distributed IT Segment. The role involves leading high-priority projects, supporting strategic planning, and identifying growth opportunities. The position is a hybrid work model, with the option to be based in Cleveland OH, Pittsburgh PA, Chicago IL, or Raleigh NC. The ideal candidate should have a Bachelor's Degree in Business, Engineering, Finance, Accounting, or a related field, with a minimum of five years of professional experience in corporate or divisional strategy, management consulting, product management, and/or corporate development. A Master's Degree in Business Administration and experience in the Data Center/Distributed IT industry are preferred. The role involves 25% travel and the expected annual salary range is $136500.03 - $200200.04.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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