Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Pharmacy Intern - Grad

Company: CVS Health

Location: Minooka, IL

Posted Jan 24, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Director, Utility-Scale Development

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Director of Utility-Scale Development. The role involves managing a portfolio of Solar, Wind, and Energy Storage projects, setting development strategies, and leading a team of developers. The ideal candidate should have a STEM or business degree, at least 8 years of experience in renewable energy infrastructure, and strong project management skills. The position offers a competitive salary range of $159,000 - $238,000 and comprehensive benefits. RWE Clean Energy, a leading US renewables company, is committed to expanding its green portfolio and increasing its operating asset base in the U.S.

Principal, Cash Flow Underwriting Product

Company: TransUnion

Location: Chicago, IL

Posted Jan 24, 2025

TransUnion is seeking a Cash Flow Underwriting Product Manager with over 10 years of experience in product management, preferably in financial products, underwriting, or lending. The role involves defining and executing global strategy for cash flow underwriting products, managing existing products, driving new product development, and collaborating with regional teams. The ideal candidate should have a proven track record of managing products across multiple countries, strong leadership skills, technical acumen in cash flow underwriting, and excellent stakeholder management abilities. The position offers a competitive salary range of $150,100.00 - $225,000.00 annually, along with comprehensive benefits and a flexible work environment.

Agency Producer

Company: Farmers Insurance Agencies

Location: Orland Park, IL

Posted Jan 24, 2025

The text describes a job opportunity for an insurance producer working for a Farmers agency owner. The role involves assisting customers with products and services, networking to develop leads, and conducting sales presentations. Compensation can be a base salary, base salary plus commission, or commission only. The job requires being licensed in the applicable state and passing a background check. The candidate authorizes information sharing with Farmers representatives for potential agency opportunities.

Implementations - Analyst

Company: CVS Health

Location: Northbrook, IL

Posted Jan 24, 2025

Business Center Assistant Manager

Company: PNC

Location: Rockford, IL

Posted Jan 24, 2025

Principal Product Owner

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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