Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1951)

Company: Target

Location: Decatur, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $15.50 - $23.25 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Overnight Inbound (Stocking) (T2035)

Company: Target

Location: Tinley Park, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking an Inbound Expert. The role involves creating a welcoming experience for guests, stocking and maintaining sales floor inventory, and executing detailed sorting operations. The job requires a welcoming attitude, ability to work in a fast-paced environment, and physical capabilities to lift up to 44 pounds. Target offers training and competitive benefits.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3307)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target offers flexible on-demand work with a pay range of $17.75 - $26.65 USD per hour. On-demand team members can create their own schedules by picking up shifts via the myTime mobile app. Regular attendance is required, with shifts needed every 4 weeks. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. Essential skills include focus in a fast-paced environment, communication, and physical capabilities like lifting up to 44 pounds.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1799)

Company: Target

Location: Rockford, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.00 - $24.00 USD per hour. As an On-Demand team member, you'll have the opportunity to create your own schedule using the myTime mobile app. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Target values communication, problem-solving, and adaptability. No two days are the same, and the role offers opportunities for skill development and career growth.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1889)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is hiring for a Guest Advocate role. The position involves providing exceptional guest service, including greeting guests, assisting with purchases, and resolving concerns. The role requires strong communication skills, a welcoming attitude, and the ability to multitask. The job involves working in a fast-paced environment, handling merchandise, and using technology. Target offers competitive benefits and a supportive work environment.

Senior Manager of Hardware Engineering

Company: Eaton

Location: Bolingbrook, IL

Posted Jan 24, 2025

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1385)

Company: Target

Location: Riverwoods, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.75 - $25.15 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Plasma Processing Technician

Company: CSL

Location: Chicago, IL

Posted Jan 24, 2025

The job involves evaluating donor suitability for automated pheresis procedures, administering and supervising immunizations, providing emergency medical care, promoting positive customer relations, conducting interviews, responding to medically related questions, performing medical history reviews, handling medical emergencies, managing immunization programs, ensuring accurate data recording, maintaining a clean work environment, and ensuring confidentiality. Qualifications include active state licensure, minimum one year of healthcare experience, and ability to make physical assessments. Bilingual skills may be required.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2613)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target is offering an On-Demand role with a pay range of $17.75 - $26.65 USD per hour. This role is flexible, allowing employees to create their own schedule via the myTime mobile app. The position involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Regular attendance is required, with the option for flexibility in certain circumstances. Successful candidates will undergo a Target Welcome orientation and short-term training. The role involves communicating with guests, solving their concerns, and promoting Target's services and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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