Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Partner Investment Specialist

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Diesel Fleet Technician I

Company: Sysco

Location: Park Ridge, IL

Posted Jan 24, 2025

Sysco Chicago, Inc. is seeking a Fleet Technician Apprentice to assist Fleet Technicians II and III in maintaining safe, reliable, and cost-efficient vehicles. The role involves learning to perform preventive maintenance inspections and repairs, diagnosing malfunctions, and performing quality repairs under guidance. The ideal candidate should have medium/heavy duty truck technical training, basic knowledge of vehicle systems, and computer skills. No experience is required, but a valid driver's license (CDL preferred) is necessary. The job involves regular physical activities, non-traditional hours, and occasional travel.

Veterinarian

Company: Banfield Pet Hospital

Location: Naperville, IL

Posted Jan 24, 2025

Product Manager- Microsoft, Azure

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Sales Representative

Company: Sysco

Location: Chicago, IL

Posted Jan 24, 2025

Merchandise Supervisor Retail Key Carrier Full Time Now Hiring

Company: The TJX Companies, Inc.

Location: Hickory Hills, IL

Posted Jan 24, 2025

TJ Maxx Store 0337 in Countryside, IL is seeking a flexible, team-oriented Key Carrier. This role involves alternating between Coordinator and leadership duties, maintaining store operations, and ensuring a positive customer experience. The ideal candidate should have retail experience, strong communication skills, and the ability to multi-task. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.00 to $16.50 per hour.

Registered Nurse (RN)

Company: DaVita

Location: Evanston, IL

Posted Jan 24, 2025

Sr Relationship Manager II - Client Onboarding Operations

Company: Merrill

Location: Chicago, IL

Posted Jan 24, 2025

Bank of America is seeking a Sr Relationship Mgr II for onboarding and strategic account management of Institutional clients across Fixed Income and Equity products. The role involves providing client relationship management services, documenting LOB processes, and analyzing opportunities to drive operational excellence and efficiency. The candidate should have 2-3 years of onboarding experience, working knowledge of AML/KYC and Regulatory requirements, and strong written and verbal communication skills. The position offers a competitive salary range of $89,500.00 - $225,000.00 annualized, along with benefits and opportunities for growth.

Slotting Coordinator

Company: Sysco

Location: Arlington Heights, IL

Posted Jan 24, 2025

Sysco, the global leader in foodservice distribution, is seeking a Warehouse Slotter for their facility in Arlington Heights, IL. The role involves ensuring proper warehouse slotting of all items to improve selection productivity, replenishment efficiency, and safety. Responsibilities include identifying and assigning locations to inbound pallets, slotting items based on cube movement, weight, and physical characteristics, and coordinating with day shift supervisors to move product. The ideal candidate should have 1-2 years of previous warehousing experience, excellent communication and problem-solving skills, and the ability to lift 100 lbs. The position offers opportunities for growth and professional development within a dynamic organization.

Sales Account Manager

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a Full-Time Account Manager for local routes in Countryside, Downers Grove, Westmont, Western Springs, Alsip and surrounding communities. The role involves maintaining customer relationships, increasing business through product sales, and executing sales plans. Benefits include medical, dental, vision, 401K match, PTO, and education reimbursement. The salary ranges from $51,750-64,687 plus monthly sales incentive.

Veterinarian

Company: Banfield Pet Hospital

Location: Vernon Hills, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is offering full-time and part-time positions for veterinarians in Vernon Hills, Gurnee, and Kildeer. They are providing a generous sign-on bonus and relocation assistance. The anticipated starting base salary ranges from $102,000 to $170,000 per year, plus production. Banfield values work-life balance and offers a comprehensive benefits package including medical, dental, vision insurance, paid time off, 401(k) savings plan, mental health support, and opportunities for growth and leadership roles. They are open to hiring veterinarians with diverse perspectives and experiences.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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