Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Dietetic Clerk

Company: Sodexo

Location: Mount Vernon, IL

Posted Jan 24, 2025

Food Service Worker

Company: Aramark

Location: Plainfield, IL

Posted Jan 24, 2025

Managing Consultant, Services Business Development - Global Digital Platforms

Company: Mastercard

Location: Chicago, IL

Posted Jan 24, 2025

Mastercard is seeking a Managing Consultant for Global Digital Platforms in their Services Business Development team. The role involves driving growth of strategic digital partnerships, managing client relationships, and generating sales opportunities. The ideal candidate should have significant B2B sales experience, particularly in SaaS, data & analytics, or cybersecurity solutions. They must possess strong analytical skills, excellent communication abilities, and a customer-first attitude. The role requires managing end-to-end sales processes, leading pitches, and collaborating with stakeholders. Mastercard offers a competitive salary range of $132,000-$206,000 along with comprehensive benefits.

Part-Time Beauty Advisor - Sephora

Company: Kohl's

Location: Sterling, IL

Posted Jan 24, 2025

Employment Investigator

Company: Meta

Location: Chicago, IL

Posted Jan 24, 2025

Fall 2025 Intern - Meshing (Masters)

Company: Ansys

Location: Evanston, IL

Posted Jan 24, 2025

Ansys, a global leader in engineering simulation, is offering an Emerging Talent program for students to gain experiential learning and structured job experiences. The program aims to convert interns into full-time employees. As an Emerging Talent Intern, you will work on the Meshing development team, researching, designing, and implementing mesh generation algorithms. You will also enhance the User Interface for pre-processing workflows and collaborate with expert professionals. Minimum qualifications include a degree in Computer Science, Mechanical, Aerospace, or related engineering field, and experience with object-oriented application features using C++ or C. Preferred qualifications include exposure to scripting languages, coursework in computational geometry and FEA, and knowledge of agile development methodologies.

Residential Support Specialist

Company: TruGreen

Location: Crestwood, IL

Posted Jan 24, 2025

Vice President; Securities/Prod Spec III

Company: Merrill

Location: Chicago, IL

Posted Jan 24, 2025

Bank of America is seeking a candidate for a role in the Foreign Exchange and Interest Rates market. The job involves monitoring the competitive landscape, creating client presentations, guiding junior bankers, and communicating market trends. Requirements include a Master's degree in a relevant field and 3 years of experience in providing risk management solutions, pricing derivatives, delivering market updates, communicating with senior stakeholders, and analyzing risks. The role requires 25% domestic and international travel and offers a salary range of $275,000 - $285,000 annually, with discretionary incentive eligibility.

Store Associate

Company: CVS Health

Location: Skokie, IL

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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