Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Human Resources Manager

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

HR Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Recruiting Coordinator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: St. Charles, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong commitment to customer service and diversity.

Maintenance Supervisor

Company:

Location: Glendale Heights, IL

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and solving problems to ensure tasks are completed with excellence. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U program.

Coordinator - Data Administration - WFH anywhere in the US

Company: CVS Health

Location: Springfield, IL

Posted Jan 24, 2025

CVS Health is seeking a candidate for a role involving data research, resolution, and correction to ensure pharmacy adjudication system's eligibility data matches Aetna enrollment applications data. The role requires managing shared mailboxes, resolving issues from various areas, reconciling eligibility between systems, and collaborating with internal and external teams. Required qualifications include experience in data research and analysis, health care industry experience, proficiency in Microsoft Office products, and excellent communication skills. Preferred qualifications include MEA, RxClaim, Salesforce, and Compas knowledge. The pay range is $17.00 - $31.30, with additional benefits such as medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Physical Therapist (PT) - Home Health

Company:

Location: Decatur, IL

Posted Jan 24, 2025

Enhabit Home Health & Hospice is a leading provider of home-based care, consistently ranked as one of the best places to work. They prioritize employee development, offering ongoing professional training, cutting-edge technology, and competitive benefits. These include 30 days PDO, continuing education, scholarship programs, a matching 401(k), comprehensive insurance, flexible spending accounts, and more. Physical Therapists at Enhabit examine and treat patients with physical impairments, aiming to improve mobility and function. They work under physician orders and supervision, with specialty programs like Balance and Fall Prevention, Spine Safety, and Total Hip/Knee Replacement Programs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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