Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Staff Pharmacist

Company: Walmart

Location: Ottawa, IL

Posted Jan 23, 2025

The Staff Pharmacist position at Walmart involves being at the forefront of patient communications, building relationships, and advocating for patient wellbeing. The role requires sharing clinical knowledge, leading the pharmacy staff, and utilizing technology in a fast-paced environment. The ideal candidate is an advocate of patient-centered care, accurate, consistent, and passionate about community involvement. They will understand the business, model proper customer service, and use data to understand the community's health concerns. The role includes processing prescriptions, counseling patients, maintaining confidential information, and ensuring compliance with policies.

Part Time Associate Banker Chicago Dupage County (30 Hours)

Company: JPMorgan Chase

Location: Hickory Hills, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves engaging clients, handling transactions, educating them on technology, and contributing to the branch's success through exceptional customer experiences. The company values professionalism, interpersonal skills, and a strong desire to influence and connect customers to technology. Benefits include a competitive total rewards package, comprehensive health care, and a range of benefits and programs.

Pharmacy Intern - Grad

Company: CVS Health

Location: O'Fallon, IL

Posted Jan 23, 2025

CVS Health is offering a Graduate Pharmacist Intern position with challenging opportunities for professional growth. The role involves working as part of the pharmacy team, delivering exceptional care, and contributing to improving healthcare. Key responsibilities include patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, and inventory management. The ideal candidate should be a PharmD graduate from a U.S. accredited program, possess strong communication skills, and be able to adapt to a dynamic healthcare setting. The role offers a pay range of $30.00 - $30.00.

Futures Clearing - Operations

Company: Mizuho

Location: Chicago, IL

Posted Jan 23, 2025

Mizuho Financial Group is seeking a Director for its Futures Division. The role involves managing clients and executing brokers' cleared trades, ensuring trades are cleared, allocated, and booked correctly. The Director will liaise with exchanges, master back-office systems, and assist in managing projects to automate and streamline clearing processes. Qualifications include 5-8 years of relevant experience, knowledge of GMI, LISA, and DUCO, and a firm understanding of futures and options trade life cycle. The ideal candidate should have strong management skills, proficiency in Excel, Word, and Outlook, and excellent communication skills. The expected base salary ranges from $145,000 to $175,000.

Consulting, Manager

Company: Deloitte

Location: Chicago, IL

Posted Jan 23, 2025

Shipping Handler - 1st Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 23, 2025

CVS Health is offering a Shipping Handler position in Mount Prospect, IL, with a starting pay range of $17.30-$17.55/hr. The role involves supply replenishment, metering, and sortation of prescription orders, with opportunities for growth and career advancement. The company provides comprehensive benefits, including medical, dental, vision insurance, and paid holidays. The ideal candidate should be detail-oriented, able to stand for extended periods, and lift up to 40 lbs. Preferred qualifications include experience in warehouse, fulfillment center, or inventory environments, and SAP systems.

Center Medical Director (CMD)

Company: CSL

Location: Bloomington, IL

Posted Jan 23, 2025

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Crestwood, IL

Posted Jan 23, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. The job involves administering timely lawn applications, diagnosing and correcting customer problems, and recommending products. TruGreen offers competitive wages, health insurance, training, and development opportunities. The role is outdoors, and team members are dedicated to customer satisfaction and lawn science. TruGreen values diversity and inclusion, and is committed to hiring veterans.

Cashier

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

Food Service Worker

Company: Aramark

Location: Kilbourne, IL

Posted Jan 23, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining records, and ensuring high standards of quality and safety. The hourly rate ranges from $15.00 to $15.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Responsibilities encompass preparing meals, maintaining cleanliness, adhering to food safety regulations, and coordinating with the manager. The role may require physical demands and use of PPE.

Treasury Sales Associate - Commercial Banking

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

The job posting is for a Treasury Sales Associate in Commercial Banking at JPMorgan Chase. The role involves collaborating with Treasury Management Officers to identify appropriate solutions, assist with client call preparation, and develop an understanding of clients' Treasury cash management structures. The ideal candidate should have a Bachelor's Degree, 3+ years of relevant banking and treasury experience, strong communication skills, and proficiency in Microsoft Office. The role offers opportunities for career progression within the firm, including potential advancement to a Treasury Management Officer position.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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