Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Customer Service Representative - Hybrid Role

Company: Blommer Chocolate Company

Location: Chicago, IL

Posted Aug 05, 2025

Respond timely and professionally to our customers by telephone, e-mail or in person to answer inquiries, manage orders, or make adjustments to existing orders.

Overnight Airport Security Guard

Company: KH Security Inc.

Location: Chicago, IL

Posted Aug 05, 2025

*Must have a valid Perc Card and 20 hours training certificate*. KH Security Inc. provides best in class security services for businesses and industries around…

Regional Marketing Specialist

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 04, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

E-Commerce Sales Representative

Company: Amerisun Inc

Location: Itasca, IL

Posted Aug 04, 2025

In this role, you will be pivotal in driving our online sales strategy and enhancing our brand presence across various e-commerce platforms.

Cannabis Security Officer-North Riverside

Company: P4 Security Solutions

Location: North Riverside, IL

Posted Aug 04, 2025

Contacting appropriate individuals (site supervisors, field management, etc). Must have a valid PERC (Permanent Employee Registration Card).

Consumer Promotions Senior Analyst

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 04, 2025

While technical proficiency is essential—particularly in Power BI—you’ll also need to be a clear communicator who can distill complex data into accessible…

Independent Contractor Roofer

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 04, 2025

The ideal candidates will have extensive experience in installing metal, shingle, and various other roofing materials, along with an OSHA 30 certification.

Part-Time Flex Officer

Company: Securitas

Location: Franklin Park, IL

Posted Aug 04, 2025

Valid driver's License and clear driving history. Provide high level of customer service to clients, employees, and guests. Prior security experience a plus.

Customer Service Representative - 5NE Surgical Services (Evenings)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 04, 2025

Under general supervision, performs complex customer service functions, day to day document verification and revision, automated and manual/electronic data…

Data Quality Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Aug 04, 2025

Ability to develop data quality controls (using SQL or a similar programming language), and establish reporting processes via Scheduling tools like Control M.

Retail Sales Associate, Evergreen Plaza - Flex

Company: Macy’s

Location: Evergreen Park, IL

Posted Aug 04, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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