Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Park Ridge, IL

Posted Jan 23, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should have food service experience, be comfortable with change, and have strong communication skills.

Lift Truck Operator Temp to Hire!

Company: Pactiv

Location: Romeoville, IL

Posted Jan 23, 2025

Pactiv, a subsidiary of Reynolds Group Holding Inc., is hiring for a full-time warehouse position. The role involves assembling, loading, and unloading materials using equipment like forklifts and barcode readers. Key responsibilities include cycle counting, physical inventory support, recycling, and housekeeping duties. The company prioritizes employee health and safety, implementing COVID-19 precautions. Qualifications include experience in a fast-paced warehouse environment, forklift operation, and basic English communication skills. Benefits include competitive wages, overtime potential, bonuses, and comprehensive health benefits.

Full-Time Assistant Manager

Company: Cinemark

Location: West Dundee, IL

Posted Jan 23, 2025

Cinemark is offering a career opportunity for an Assistant Manager role, which involves assisting in the overall operation of the theatre, ensuring policies and procedures are followed, and providing inspirational training to employees. The role includes cross-training in all departments, training and coaching team members, and preparing administrative reports. The Assistant Manager may be promoted to higher positions after six months and completion of the Management Accreditation Program. The job requires an energetic and friendly attitude, excellent guest service, and strong interpersonal skills. Benefits include an employee discount, 401(k) matching, growth opportunities, education assistance, health benefits, parental leave, and paid time off.

Baker and Packager Associate

Company: Walmart

Location: O'Fallon, IL

Posted Jan 23, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The ideal candidate thrives in such settings, prioritizes member satisfaction, and can stand for long periods. They should also be a team player, leveraging digital tools to drive sales and improve the shopping experience. Competitive pay, benefits, and opportunities for career growth are offered.

Power Equipment Operator

Company: Walmart

Location: Homewood, IL

Posted Jan 23, 2025

Customer Care Representative

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A small company in Schaumburg is hiring a data entry/order entry employee for their Customer Service team. The position offers a salary of up to $38K, health benefits after 60 days, and immediate interviews with provided training. Job duties include managing documents in MS Office, order entry, matching invoices, working in the ERP database, filing, and scanning. Requirements include strong MS Office skills, 30+ WPM typing, experience in Customer Service or Order Entry, and the ability to work full-time, 8-5pm with a one-hour lunch break.

Platform Solutions Engineer

Company: Black Mountain

Location: Chicago, IL

Posted Jan 23, 2025

Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain, is seeking ambitious, smart, and creative individuals to join their team. The role involves working with a cross-functional product team to implement and support a platform that integrates core business processes and drives operational efficiency. Key responsibilities include translating business requirements into technical solutions, continuously developing and improving processes, proposing new ideas for improvement, testing product-level functionality, and managing day-to-day support processes. The ideal candidate should possess excellent problem-solving abilities, strong teamwork skills, enthusiasm for technology and business process development, exceptional communication skills, and intermediate SQL Server T-SQL skills. Allvue Systems offers a fun, fast-paced work environment with cutting-edge technology, the ability to make a significant impact, and a commitment to diversity and inclusion.

Facilities Engineer

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 23, 2025

Pactiv Evergreen Inc. is seeking a Project Engineering Manager for the design, procurement, and installation of systems or equipment related to Plant Utilities & Infrastructure. The role involves managing multiple projects, providing analysis and reports for electrical power distribution systems, coordinating with utilities for new services installations, and identifying cost-saving solutions. The ideal candidate should have a BS degree in engineering, 10+ years of experience in the engineering field, strong communication skills, and proficiency in Excel, Word, Microsoft Project, and AutoCAD. Previous hands-on experience with infrastructure equipment and familiarity with manufacturing environments is desired. Pactiv Evergreen Inc. is committed to diversity and inclusion, offering equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages