Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Bioenvironmental Engineer

Company:

Location: Charleston, IL

Posted Jan 23, 2025

View Details Apply on The Muse

Developmental Engineer

Company:

Location: Aurora, IL

Posted Jan 23, 2025

View Details Apply on The Muse

Developmental Engineer

Company:

Location: O'Fallon, IL

Posted Jan 23, 2025

View Details Apply on The Muse

Developmental Engineer

Company:

Location: Aurora, IL

Posted Jan 23, 2025

View Details Apply on The Muse
extraordinary measures to protect Airmen Bioenvironmental Engineers identify and evaluate potential dangers programs to prevent illness and injury

Bioenvironmental Engineer

Company:

Location: Sycamore, IL

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

View Details Apply on The Muse

Developmental Engineer

Company:

Location: Freeport, IL

Posted Jan 23, 2025

View Details Apply on The Muse
Developmental Engineers provide advanced skill responsible for everything from planning to implementation essential to the success of operations

Developmental Engineer

Company:

Location: Naperville, IL

Posted Jan 23, 2025

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are essential for the successful completion of operations worldwide. The requirements to join the Air Force are outlined, including a Bachelor's degree in engineering, completion of specific courses, and certain age restrictions. The text conveys a positive sentiment towards the importance and prestige of these roles.

View Details Apply on The Muse

Bioenvironmental Engineer

Company:

Location: Springfield, IL

Posted Jan 23, 2025

View Details Apply on The Muse
Developmental Engineers provide advanced skill responsible for planning to implementation Minimum EducationBachelor’s degree

Developmental Engineer

Company:

Location: Marion, IL

Posted Jan 23, 2025

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are essential for the successful completion of operations worldwide. The requirements to join the Air Force are outlined, including a Bachelor's degree in engineering, completion of specific courses, minimum experience, and age restrictions.

View Details Apply on The Muse
extraordinary measures to protect Airmen Bioenvironmental Engineers identify and evaluate potential dangers programs to prevent illness and injury

Bioenvironmental Engineer

Company:

Location: Gurnee, IL

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

View Details Apply on The Muse

Developmental Engineer

Company:

Location: Decatur, IL

Posted Jan 23, 2025

View Details Apply on The Muse

Developmental Engineer

Company:

Location: O'Fallon, IL

Posted Jan 23, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

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