Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Nurse Manager-$10,000 Sign On Bonus

Company:

Location: Belleville, IL

Posted Jan 23, 2025

Encompass Health is offering a Nurse Manager position with a focus on personalized patient care and professional impact. The role involves managing nursing operations, developing patient care programs, and promoting an inclusive work environment. The company emphasizes its commitment to compassionate care, employee growth, and competitive benefits. Requirements include current RN licensure, BLS and ACLS certifications, CRRN certification within a year, a bachelor's degree in nursing, and extensive nursing experience.

Bioenvironmental Engineer

Company:

Location: Carbondale, IL

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Nurse Manager-$10,000 Sign On Bonus

Company:

Location: Upper Alton, IL

Posted Jan 23, 2025

Encompass Health is offering a Nurse Manager position with a focus on personalized patient care and professional impact. The role involves managing nursing operations, developing patient-care programs, and coordinating clinical activities. The company culture emphasizes compassion, collaboration, and continuous learning. Requirements include current RN licensure, BLS and ACLS certifications, CRRN certification within a year, a bachelor's degree in nursing, and extensive nursing experience. Benefits include competitive compensation, health plans, paid time off, tuition reimbursement, and retirement plans.

Retail Sales Merchandiser

Company:

Location: Wheaton, IL

Posted Jan 23, 2025

The text is a job posting for a Retail Sales position. The company is hiring for their Retail Sales team and is looking for candidates who are great at building relationships with store management, calling on customers, and managing their own territory. The ideal candidate should be looking to make $16.00 per hour, be 18 years or older, have some sales experience or willingness to learn, have a valid driver's license and a reliable vehicle, be able to lift up to 50 lbs, manage time efficiently, and work independently with minimal supervision.

Entry Level Outside Sales Representative

Company:

Location: Springfield, IL

Posted Jan 23, 2025

The text describes a sales career opportunity with Platinum, a robust company that supports its salespeople with marketing, recruiting, customer service, and technology. Successful salespeople receive superior support and have the potential to earn $75,000-$100,000+ annually. The role involves traveling to meet with farmers and small business owners, receiving training in Platinum's reliable 10-step sales system, and identifying highly qualified leads. The company's team-based structure encourages motivation, accountability, and increased sales, with additional benefits like annual renewal income potential, generous bonuses, and luxury travel incentives.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Villa Park, IL

Posted Jan 23, 2025

RETAIL SALES ASSOCIATE

Company:

Location: Rockford, IL

Posted Jan 23, 2025

Ashley HomeStore is currently hiring Retail Sales Associates. The role involves selling furniture, mattresses, and home decor through excellent customer service. No prior sales experience is necessary, but it's a plus. Top writers can earn over $100,000. The compensation is based on written sales commission with a guaranteed hourly wage, potentially earning up to $100,000 or more. Benefits include generous paid time off, medical, dental, vision, and retirement benefits, and employee purchase discounts. Key responsibilities include assisting customers, demonstrating closing skills, and maintaining a clean working environment. Required skills include basic computer skills, strong communication, and organizational skills.

Sales Professional

Company:

Location: Mundelein, IL

Posted Jan 23, 2025

Sales Consultant

Company:

Location: Oak Park, IL

Posted Jan 23, 2025

Senior Manager - Aircraft Cybersecurity Operations

Company:

Location: Chicago, IL

Posted Jan 23, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Senior Developer - Information Technology

Company:

Location: Oakbrook, IL

Posted Jan 23, 2025

United Airlines is currently experiencing a period of growth and innovation, aiming to become the best airline in aviation history. They are committed to diversity and inclusion, offering competitive benefits and opportunities for career advancement. The Senior Software Developer role, based in Chicago, involves developing critical applications, working with a team of developers, and focusing on cloud-based solutions. The ideal candidate should have extensive experience in full-stack development, particularly with React, Typescript, C#, and Node.js, and a deep understanding of accessibility fundamentals and AWS/cloud technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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