Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Chef de Cuisine

Company: Augments Jobs

Location: Chicago, IL

Posted Aug 02, 2025

Oversee the preparation, cooking, and presentation of high-quality meals for both large and small events, catering services, and hotel guests.

Senior Supermarket Rack Refrigeration HVAC Technician

Company: Walmart

Location: Cicero, IL

Posted Aug 02, 2025

Hold a valid state-issued driver’s license with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report. Work vehicle and tools provided.

Registered Nurse

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 02, 2025

Current State of Illinois, Registered Professional Nurse license. Based on the NMH framework for practice, the registered professional clinical nurse (RN) is…

Heating, Ventilation, and Air Conditioning Technician

Company: Going Green Home Solutions LLC

Location: Chicago, IL

Posted Aug 02, 2025

Valid driver's license is required for travel to job sites. Maintain accurate records of service calls, repairs performed, and parts used using smartphone and/…

Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Aug 02, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

Electrician AC Eng

Company: Metra

Location: Chicago, IL

Posted Aug 02, 2025

In addition to installing and repairing HVAC systems, this position is responsible for construction, maintenance, repairs, and wiring of medium voltage…

Retail Associate - Chicago (Part-time)

Company: Portland Leather Management Llc

Location: Chicago, IL

Posted Aug 02, 2025

This job is for social people who love the smell of leather, organizing beautiful products, and helping people. Knowledge of proper payment procedures.

OTR Semi Truck Driver (2yrs CDL-A, EXP Req)

Company: ZoZi Business Solutions, LLC

Location: Chicago, IL

Posted Aug 02, 2025

Proven experience in truck driving with a valid commercial driver's license (CDL). This role requires a strong commitment to safety, excellent driving skills,…

Substation Electrician

Company: Metra

Location: Chicago, IL

Posted Aug 02, 2025

Must have a valid driver’s license. Starting pay rates may vary based on entry rates in the Collective Bargaining Agreement (CBA). High School Diploma or GED.

Security Officer

Company: Securitas

Location: Des Plaines, IL

Posted Aug 02, 2025

Valid driver's license and clear driving record required. Frequent interactions with client employees and guests. Prior security experience a plus.

Print Production Designer

Company: Cushing

Location: Chicago, IL

Posted Aug 02, 2025

Be present at (in-person or video) client intake/review meetings, take notes, and translate design feedback and intention into design work. $22 – $26/hour.

HVAC Install Manager

Company: Precision Today

Location: Franklin Park, IL

Posted Aug 02, 2025

This includes creating project schedules, managing budgets, and coordinating with other contractors and suppliers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages