Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Registered Nurse (RN) 12 HR Shift

Company: ALIYA of Evanston

Location: Evanston, IL

Posted Aug 02, 2025

Active Registered Nurse (RN) license in the state of Illinois. Collaborate with allied health team members to develop and implement individualized care plans.

Customer Service Associate

Company: Jet Brite

Location: Chicago, IL

Posted Aug 01, 2025

Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests. Must live within a 25-minute commute of Jet Brite location.

Industries Associate Product Marketing Manager

Company: Salesforce

Location: Chicago, IL

Posted Aug 01, 2025

We are looking for someone that embraces new opportunities, challenges themselves to deliver consistent excellence, enjoys communicating the benefits and…

Tax Accountant II

Company: Bank of America

Location: Chicago, IL

Posted Aug 02, 2025

Prepares complex federal and state individual income tax returns and gift tax returns. Job expectations include complying with client focused service standards,…

RETAIL SALES CONSULTANT - The Dump Luxe Furniture Outlet

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Aug 01, 2025

We will provide you with a Training Program and your own Sales Coach to help you learn the ropes, hone your skills, and become a sales superstar in no time.

Sales Lead / Sales Associate - Women's Retail Clothing (Skokie)

Company: FOX'S

Location: Skokie, IL

Posted Aug 01, 2025

FOX’S is looking for a sales professional to style and wardrobe our customers in our Skokie location.*. This is an exciting position for anyone who enjoys the…

Experienced Service Plumber

Company: FlowPro Plumbing

Location: Lombard, IL

Posted Aug 01, 2025

Valid driver's license and a clean driving record. Upon arrival, you greet clients with a smile, ready to inspect their plumbing systems, identify issues, and…

Environmental Services Tech II

Company: Shriners Children's

Location: Chicago, IL

Posted Aug 02, 2025

In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of…

Security Officer

Company: Guardian Security Services

Location: Des Plaines, IL

Posted Aug 01, 2025

Sign in and out all guests and vendors. Must maintain a working telephone at all times. Must have a valid Permanent Employee Registration Card (PERC) or willing…

Chef/Head Cook - Full Time

Company: Generations at Oakton Arms

Location: Des Plaines, IL

Posted Aug 02, 2025

Coordinate activities for dining rooms and kitchen, such as theatre nights, residents' choice days, outdoor events, holidays and marketing events.

Senior Accountant

Company: Auto Driveaway

Location: Lombard, IL

Posted Aug 01, 2025

Bachelor’s Degree in accounting or related field, CPA or CPA candidate a plus. Data entry into multiple systems. Assist with month-end and year-end close.

Industrial HVAC Technician (Direct Hire)

Company: Kelly Services

Location: Skokie, IL

Posted Aug 01, 2025

Possess an EPA license for refrigerant systems and can read electrical schematics. In addition, employees are entitled to earn paid sick leave under the…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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