Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Veterinarian

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 23, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits like medical, dental, vision insurance, paid time off, and a 401(k) savings plan. Banfield values work-life balance and provides opportunities for growth, leadership roles, and continuing education. They support diverse perspectives and cultures, and offer resources for mental health and pet wellness.

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Rock Island, IL

Posted Jan 23, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. They emphasize the importance of every role in their team, promising a career full of learning opportunities and pride in work. The job involves administering lawn applications, diagnosing customer problems, and selling products. TruGreen offers competitive wages, health insurance, training, and paid time off. They value diversity and inclusion, and are committed to hiring veterans.

HR Business Partner - Chicago

Company: Adyen

Location: Chicago, IL

Posted Jan 23, 2025

Adyen, a leading financial technology platform, is seeking an HR Business Partner for their commercial and/or technology teams in North America. The role involves partnering with managers and leaders on people programs, facilitating talent planning, and ensuring a positive working environment. The ideal candidate should have 3-6 years of HRBP experience, strong HR practices knowledge, and a continuous improvement mindset. They must be able to travel 20% of the time, including global travel, and be a change agent in a fast-paced environment. Adyen values diversity and encourages applications from all backgrounds.

Retail Loss Prevention Detective

Company: The TJX Companies, Inc.

Location: Vernon Hills, IL

Posted Jan 23, 2025

TJ Maxx offers a dynamic work environment with a commitment to the thrill of the find, featuring diverse products from designers to statement jewelry. The company values honesty, integrity, and safety, providing opportunities for career growth in loss prevention. Benefits include discounts, 401(k) contributions, and various insurances. The starting pay range is $14.30 to $20.00 per hour, with potential for growth based on skills and experience. TJ Maxx embraces diversity and inclusivity, encouraging employees to bring their unique perspectives to work.

Manager Front Store Strategic Finance

Company: CVS Health

Location: Downers Grove, IL

Posted Jan 23, 2025

CVS Health is seeking a Manager Front Store Strategic Finance to lead financial analysis of the Front Store business. The role involves providing independent evaluations, building digestible tools and reports, and offering data-driven insights to improve healthcare services. The ideal candidate should have retail or CPG industry experience, with a focus on budgeting, forecasting, and financial reporting. They must have 5+ years of experience in P&L oversight, Retail ERP systems, and Microsoft Excel. The role is hybrid, with potential locations in Cumberland, RI or Chicagoland area. The pay range is $66,330.00 - $145,860.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

Pharmacy Intern - Grad

Company: CVS Health

Location: Belleville, IL

Posted Jan 23, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target is offering a job for a Security Specialist with a starting hourly rate of $20.00 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

Food Service Worker I-Millikin University

Company: Aramark

Location: Decatur, IL

Posted Jan 23, 2025

Aramark is offering a Food Service Worker I position with an hourly rate ranging from $15.00 to $17.00, depending on skills, qualifications, and market data. The role involves greeting guests, preparing and serving food, maintaining cleanliness, and ensuring food safety standards. Additional benefits include medical, dental, vision, retirement savings plans, and paid days off. The job requires strong customer service, flexibility, and the ability to work weekends and holidays.

Lead Policy & Procedure Specialist - TPRM Learning

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a role focused on maintaining and improving the risk environment, specifically in the TPRM module. The successful candidate will develop system documentation, support change management, and ensure record completeness and accuracy. They will also perform user system testing, policy and procedure quality control, and work on improving oversight controls. The role requires a Bachelor's degree in a relevant field and 2+ years of experience in customer services, financial services, operations strategy, or related fields. Discover values diversity and offers a competitive compensation package, benefits, and a collaborative culture.

Environmental Services Attendant

Company: Sodexo

Location: Minooka, IL

Posted Jan 23, 2025

Personal Banker - Bilingual Spanish

Company: PNC

Location: Kankakee, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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