Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

EHS Manager

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Food Service Worker Lead

Company: Aramark

Location: Aurora, IL

Posted Jan 23, 2025

The job posting is for a Food Service Lead position at Grande Park Elementary School in Oswego School District #308. The role involves assisting with food preparation, portioning meals, and serving customers. The position requires strong leadership skills, food service experience, and excellent customer service. The schedule is Monday to Friday, 8am to 2pm, offering a great work-life balance with no nights, weekends, or holidays. Responsibilities include overseeing kitchen operations, ensuring timely and effective service, maintaining cleanliness, and handling customer complaints with a positive attitude. Aramark, the employer, values equal employment opportunities and career development.

Senior Applied Scientist

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 23, 2025

Thomson Reuters Labs in the USA is recruiting Senior Applied Scientists with expertise in Machine Learning/NLP. The role involves designing and delivering AI solutions, managing end-to-end model development, and collaborating with stakeholders. The company offers a comprehensive benefits package, a culture of equality and diversity, and opportunities for professional growth. The ideal candidate should have a PhD in a relevant discipline or equivalent experience, and a proven track record in building IR/NLP systems for commercial applications.

Actuary - Accountable Care

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

CVS Health is seeking a highly motivated and experienced actuary to join their fast-growing organization. The actuary will be responsible for evaluating the impact of Medicare quality and risk adjustment programs on MA risk contracts and ACOs, developing analytics strategies, and building models to improve healthcare service utilization. The role involves conducting actuarial and risk adjustment analyses, preparing comprehensive reports, and presenting analysis results to various audiences. Required qualifications include a Bachelor's degree, 3+ years of relevant experience, ASA or close to ASA, strong knowledge of Medicare Advantage products, and expertise in SQL, SAS, Python, or R. The pay range is $60,300.00 - $145,860.00.

Senior Director of Cybersecurity Architecture

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

JPMorgan Chase is offering a Senior Principal Cybersecurity Architect position within the Global Banking Line of Business. The role involves providing deep cybersecurity expertise, advising on cybersecurity strategy, and leading the development of multiple products, applications, and technologies. The ideal candidate should have formal training or certification in software engineering, 10+ years of applied experience, and expertise in cloud security, data security, infrastructure security, and more. The company offers a competitive total rewards package, comprehensive benefits, and a culture that values diversity, equity, and inclusion.

Solar Appointment Setter

Company: Sunrun

Location: Rockford, IL

Posted Jan 23, 2025

Sunrun, a leading U.S. solar, storage, and energy services company, is hiring for a retail position. The role involves acting as the face of Sunrun in a designated partner retail store, building relationships, and educating potential customers on renewable energy and storage solutions. The successful candidate will have strong communication skills, technology skills, resilience, self-motivation, and passion for the mission. Sunrun offers a full benefits package, competitive sales commissions, and opportunities for career advancement. The top performers can earn up to $160,000/year.

Senior Associate Application Engineer (Full Stack)

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a Software Engineer with a positive sentiment. The role involves programming features and test cases unattended, learning complex software engineering practices, and contributing to agile ceremonies. The company values unique skills and offers growth opportunities. Qualifications include a Bachelor's in Computer Science, 1+ years in IT Engineering, and an Advanced Beginner technical proficiency. Bonus points for Agile experience, ReactJS, Java, and understanding of CI/CD pipelines. The base pay ranges from $73,500 to $124,300 with additional incentives. Benefits include paid parental leave, 401(k), health benefits, and more.

Sr Product Manager

Company: Here Technologies

Location: Chicago, IL

Posted Jan 23, 2025

Part Time (20 Hours) Associate Banker Springfield East Branch, Springfield , IL

Company: JPMorgan Chase

Location: Springfield, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves engaging clients, handling transactions, educating them on technology, and contributing to the branch's success through exceptional customer experiences. The company values professionalism, interpersonal skills, and a strong desire to influence and connect customers to technology. Benefits include a competitive total rewards package, comprehensive health care, and a range of benefits and programs.

Food and Beverage , Food Service, Starbucks, Deli, Bakery (T2081)

Company: Target

Location: North Riverside, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is seeking a Food & Beverage Expert. The role involves delivering exceptional guest service, maintaining food safety standards, and executing Food & Beverage processes. Previous food or grocery experience is preferred but not required. The position offers opportunities for skill development and career growth. Target values teamwork, guest service, and a fun, energetic work environment.

Food Service General Manager

Company: Aramark

Location: Homewood, IL

Posted Jan 23, 2025

Aramark Healthcare is seeking a Food Service General Manager for University of Chicago - Ingalls. The role involves leading and managing dining operations, ensuring food services align with the Executional Framework, and coaching employees. The compensation ranges from $60,940 to $100,000, with additional benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include maintaining safety and sanitation standards, building revenue, managing budgets, and ensuring compliance with policies and regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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