Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Retail Data Collector

Company:

Location: Lincolnshire, IL

Posted Jan 23, 2025

Outside Sales Rep Now Hiring

Company:

Location: St. Charles, IL

Posted Jan 23, 2025

Retail Data Collector

Company:

Location: Homewood, IL

Posted Jan 23, 2025

The company is hiring for the Retail Data Collector team, offering a competitive wage of $15.00 - $18.00 per hour, growth opportunities, and comprehensive benefits. They seek detail-oriented individuals with reliable transportation and ability to lift up to 25 lbs. The role involves product movement, tracking, and creating visually appealing displays in grocery stores.

SAS in Schnucks - Part Time Retail Merchandiser

Company:

Location: Upper Alton, IL

Posted Jan 23, 2025

SAS Retail Services is seeking a detail-oriented Reset Merchandiser. The role involves handling product movement at retail, ensuring the latest products match the new plan. This job offers a competitive wage of $15.00 per hour, growth opportunities, and benefits that can be customized to meet family needs. The ideal candidate is 18 years or older, has reliable transportation, a valid driver's license, and is comfortable with physical work involving moving, bending, standing, and lifting up to 25lbs.

Route Sales and Service Driver

Company:

Location: Chicago, IL

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Naperville, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure they function properly and are secure from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, one must meet certain requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Roofing Sales Immediately Hiring

Company:

Location: Plainfield, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in South and Southwest Chicagoland areas. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro Roofing stands out due to its fully staffed departments, enabling sales reps to focus on selling. The company offers competitive compensation including draw against commission, commission on approved sales, vehicle allowance, quarterly bonuses, full insurance benefits, and a 401K with employer match. Sales reps are expected to prospect, qualify, and close new sales, manage territories, inspect properties for damage, and build relationships with homeowners. Qualifications include 2+ years of sales experience, reliable vehicle, strong communication skills, and a smart phone. Industry knowledge and CRM experience are preferred.

Roofing Sales Immediately Hiring

Company:

Location: Oak Park, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in West Chicagoland. These representatives will educate homeowners about storm damage entitlements for roofing, siding, and gutter projects, offering them protection at reduced costs. The company stands out due to its fully staffed departments, enabling sales reps to focus on sales without administrative burdens. AmeriPro Roofing offers competitive compensation including a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with employer match, and a training & development program. The role involves prospecting, qualifying, and closing new sales, managing a territory, conducting property inspections, and building customer relationships. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and CRM experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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