Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Bioenvironmental Engineer

Company:

Location: Edwardsville, IL

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Bioenvironmental Engineer

Company:

Location: Addison, IL

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Sales Representative

Company: Sysco

Location: Oak Lawn, IL

Posted Jan 23, 2025

Sysco Chicago, Inc. is seeking a full-time Outside Sales professional for the Oak Lawn, Elmhurst, and LaGrange territories. The role involves promoting the company's products and services, building relationships with new and existing accounts, and achieving sales and profit goals. Key responsibilities include developing new business, penetrating existing accounts, and minimizing lost business. The position offers a competitive base salary, bonus, promotional incentives, car allowance, and a robust benefits package. Qualifications include a Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline, or equivalent experience. Preferred qualifications include bilingualism, restaurant management, foodservice outside sales, and chef experience. The role requires a valid driver's license, clean driving record, and current automobile insurance.

Project Engineer

Company: Coca-Cola

Location: Skokie, IL

Posted Jan 23, 2025

Reyes Coca-Cola Bottling is seeking a full-time Project Engineer. The role involves leading and managing projects, ensuring their successful transition to post-production support, and collaborating with manufacturing teams. Benefits include medical, dental, vision, 401K match, PTO, and education reimbursement. The position offers opportunities for continuous learning, process improvements, and automation.

Bioenvironmental Engineer

Company:

Location: Carbondale, IL

Posted Jan 23, 2025

Bioenvironmental Engineer

Company:

Location: Lisle, IL

Posted Jan 23, 2025

Drive with Lyft - No Experience Needed

Company: Lyft

Location: Rock Island, IL

Posted Jan 23, 2025

Supply Chain Analyst, Transportation Optimization

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

The Supply Chain Analyst on the last mile transportation team is responsible for conducting moderately complex analysis of information, problems, and data. This role involves working under general supervision, making recommendations for senior staff review, tracking and measuring the impact of implemented solutions, and communicating risks with mitigation recommendations. The analyst also builds internal/external relationships, resolves moderately complex issues, and recommends process improvements. Walgreens, the employer, is a leading healthcare, pharmacy, and retail company with a focus on community care and omnichannel experiences.

Senior Consultant, NetSuite

Company: West Monroe

Location: Chicago, IL

Posted Jan 23, 2025

Store Manager

Company: Walgreens

Location: Oakbrook, IL

Posted Jan 23, 2025

Repack Associate

Company: Sysco

Location: South Elgin, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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