Customer Service Jobs in Chicago, IL

61,735 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Director of Growth Marketing

Company: Four Seasons Heating And Air Conditioning Llc

Location: Bedford Park, IL

Posted Jul 23, 2025

As Director of Growth Marketing, you will own the strategy and execution of performance-driven acquisition channels—PPC, LSA, paid social, display/retargeting,…

Senior Manager, Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Jul 23, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Data Analyst - Remote

Company: Guidehealth

Location: Chicago, IL

Posted Jul 23, 2025

Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems.

Regional CDL A Truck Driver

Company: G&D Integrated

Location: Chicago, IL

Posted Jul 24, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Customer Service Specialist

Company: Lenova Group, Inc.

Location: Hillside, IL

Posted Jul 23, 2025

Follow up with inbound inquiries daily and develop a working knowledge of accounts. Discuss with customers by telephone or e-mail to provide information about…

Event Chef

Company: Blue Plate Catering

Location: Chicago, IL

Posted Jul 23, 2025

Completion of City of Chicago Department of Public Health Certified Food Service Manager certification preferred, or ability to complete the certification…

Retail Sales Associate

Company: MY WIRELESS IL, INC

Location: Wood Dale, IL

Posted Jul 23, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Registered Nurse Pediatrics - Full Time, Night Shift

Company: Shirley Ryan AbilityLab

Location: Chicago, IL

Posted Jul 23, 2025

Illinois license to practice as a registered nurse. Implement interventions consistent with the established plan of care and interdisciplinary treatment plan,…

Analytical Lead Associate, Sales Associate Program (English)

Company: Google

Location: Chicago, IL

Posted Jul 23, 2025

Experience with data analysis using data sets using tools (e.g., SQL, Looker, PowerBI, or other data analysis software) through full-time roles, internships, or…

Senior Manager, Organic Marketing

Company: Four Seasons Heating And Air Conditioning Llc

Location: Bedford Park, IL

Posted Jul 23, 2025

Coordinate with content team to develop service-specific blog posts, FAQs, landing pages, rich content, and CTAs that educate and drive action.

Sales Assistant Part Time

Company: Ralph Lauren

Location: Chicago, IL

Posted Jul 24, 2025

Interest in and appreciation for luxury and best-in-class service. Supports product pulls, fitting room setup & recovery, floor presentation standards and…

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: East Chicago, IN

Posted Jul 23, 2025

Receive all emergency and non-emergency incoming calls to the dispatch center while soliciting descriptive information to determine the nature and urgency of…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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