Customer Service Jobs in Multiple Locations

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Looking for Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Multiple Locations area.

DIRECT HIRE - Aviation Safety Inspector (Air Carrier Flight Oversight)

Company: Department of Transportation - Federal Aviation Administration

Location: FAA Flight Standards Duty Locations Nationwide

Posted Sep 30, 2024

The Federal Aviation Administration (FAA) offers a rewarding career as an Air Carrier Flight Oversight Inspector, with benefits such as weekends off, paid holidays, and a work environment that values diversity, teamwork, and work-life balance.

Attorney-Adviser (Senior Attorney), CG-0905-14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Multiple Locations

Posted Sep 30, 2024

This position provides legal advice to the FDIC's Legal Division, Complex Financial Institution Section, and involves international and domestic coordination, supervisory risk assessment, and policy development.

Life Scientist/Environmental Engineer/Physical Scientist

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Sep 30, 2024

This is an office-centered position that requires physical presence at one of the duty stations. EPA offers work-from-home and work schedule flexibilities.

Civil Engineer

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for a scheduling advisor position that offers recruitment incentives and requires expertise in Primavera and Microsoft Projects schedules.

Staff Psychologist (MH&BSS)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments up to $200,000 over one to five years.

Physician

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for a Medical Officer position at a Military Entrance Processing Station, with salary negotiation available for new Federal service employees.

TECHNICIAN

Company: Department of the Navy - Naval Sea Systems Command

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Interpreter (Sign Language)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

ATTORNEY-ADVISOR (GENERAL)

Company: Department of the Air Force - Air Force Materiel Command

Location: Multiple Locations

Posted Sep 30, 2024

The job involves serving as an expert in NonAppropriated NAF legal issues, providing legal advice to USAF NAF contracts, and representing AFSVC and the Air Force NAFIs in contract litigation.

Financial Management Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is located within the Office of the Chief Financial Officer FieldBased Operations Division National Disaster Support Branch Large Project Notification Section. The ideal candidate will possess knowledge, skills, and experience sufficient to conduct reviews on Public Assistance and Hazard Mitigation projects over $1 million federal share.

Health Insurance Specialist

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Multiple Locations

Posted Sep 30, 2024

This position is located in the Department of Health and Human Services, developing and implementing Medicare prescription drug benefit policies.

CFI Policy Specialist, CG-1101-13/14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Multiple Locations

Posted Sep 30, 2024

This position is located in the Division of Complex Institution Supervision and Resolution, providing support for policy development and communication.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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