Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Emergency Medicine Medical Director

Company: Inhospital Physicians

Location: Garden City, Michigan

Posted Aug 06, 2025

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Nurse Practitioner - CBMC-FT Evenings-Critical Care NPs SBM-Livingston-NJ

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Aug 07, 2025

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Client Success Executive

Company: PEI Group

Location: New York, NY

Posted Aug 07, 2025

Flag early risk indicators: login drop-off, license underutilization, key contact disengagement. Join Account Management and Sales on strategic calls to provide…

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Physician Assistant - General Surgery Sub-Specialty (Nights)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 07, 2025

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Audiologist

Company: Kaiser Permanente

Location: Daly City, California

Posted Aug 07, 2025

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Customer Service /Call Center Representative (Phone Support Experience)

Company: Trigyn

Location: Queens, NY

Posted Aug 06, 2025

Answer heavy volume of incoming calls. Data entry experience and a minimum of 25 wpm typing skills. Respond to telephone, mail, e-mail and in-person inquiries;…

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RWJBarnabas Health is Seeking a Fellowship Trained, Director of Geriatrics to Join Monmouth Medical Center Southern Campus in Lakewood, NJ

Company: RWJBarnabas Health

Location: Lakewood, New Jersey

Posted Aug 06, 2025

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Maternal Fetal Medicine, Vassar Bros Medical Center, $75,000 offered in bonuses!

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 07, 2025

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Neonatal Nurse Practitioner

Company: Pediatrix Medical Group

Location: Oklahoma City, Oklahoma

Posted Aug 07, 2025

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Chaplain - Hospice

Company: Kaiser Permanente

Location: Union City, California

Posted Aug 07, 2025

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GI Hospitalist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (155371)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 07, 2025

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Graphic Designer

Company: Bay Central Printing, Inc

Location: Union City, CA

Posted Aug 07, 2025

Bachelor’s degree in Design or a related field is preferred. Experience in desktop publishing and design for various materials such as newsletters, business…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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