Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Excellent OB-GYN opportunity in Poughkeepsie, located just 75 minutes north of New York City

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com
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Physician - Geriatrician

Company: Fair Haven Community Health Care

Location: New Haven, Connecticut

Posted Aug 06, 2025

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Marketing/Business Development Manager

Company: MOUND COTTON WOLLAN & GREENGRASS

Location: New York, NY

Posted Aug 06, 2025

Drive coordination and planning of local events; work with attorneys to plan CLE content; develop targeted invitation lists to ensure key audience inclusion.

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Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

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Armed Security Officer|Retired LEO|Military

Company: AG Security Group

Location: New York, NY

Posted Aug 06, 2025

Active NYS Armed Guard License with valid pistol permit. *Client Liaison & Service Integration:* Collaborate seamlessly with client teams, concierge, and event…

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Plumber Mechanic

Company: Dependable Mechanical

Location: Long Island City, NY

Posted Aug 06, 2025

Valid driver's license with a clean driving record for commercial driving purposes. Use hand tools, power tools, and specialized equipment to complete plumbing…

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Applied AI Engineer

Company: Credit Genie

Location: New York, NY

Posted Aug 06, 2025

Using low-code tools, APIs, and your own ingenuity, you will create working prototypes that make the potential of AI tangible, paving the way for company-wide…

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Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

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acute care facility part time research

Staff Nurse II

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 06, 2025

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Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

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Physician, Geriatrics

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Graphic Designer, Production

Company: EmblemHealth

Location: New York, NY

Posted Aug 06, 2025

Experience in designing and producing digital display ads and social media content (Required). Collaborate with the Creative Service Team to support the…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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