Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Full Stack Web Developer - IN OFFICE BROOKLYN, NY

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 05, 2025

Familiarity with PHP, MySQL, JavaScript, and modern version control tools (e.g. Git). Contribute to the design, development, and enhancement of our proprietary…

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Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: New Hyde Park, NY

Posted Aug 05, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

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On Call Hospice Field RN

Company: Favorite Healthcare Staffing

Location: Manhattan, NY

Posted Aug 05, 2025

Current NY drivers license with reliable transportation. Current NYS RN license, BSN Preferred. Pension Vested after 5 years of service, Participation in 403 (b…

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RN Case Manager

Company: Extended HC

Location: Brooklyn, NY

Posted Aug 05, 2025

Current Registered Nurse license with NYS Department of Education required. Works with other members of the Interdisciplinary Team to develop appropriate…

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 05, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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Pharmacist (NY HELPS), Kingsboro Psychiatric Center, P26690

Company: Mental Health, Office of

Location: Brooklyn, NY

Posted Aug 05, 2025

Candidates must be in possession of a license and current registration to practice pharmacy in New York State. Additional comments regarding the vacancy.

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RN Clinical Supervisor

Company: All Metro Health Care

Location: Brooklyn, NY

Posted Aug 05, 2025

Participates in the training of new nurses and in-services for field staff. Performs on-site supervisory and teaching visits to evaluate caregivers.

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loan repayment program contract travel

Travel Nurse RN - Labor and Delivery - $2,218 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Customer Service Associate

Company: GA Business Services

Location: East Village, NY

Posted Aug 05, 2025

High School Diploma or comparable certification. Oversee sales transactions to ensure they are completed correctly, and installation dates placed promptly.

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Customer Service Representative NY/NJ Residents Only

Company: Integrated Staffing Corporation

Location: Queens, NY

Posted Aug 05, 2025

Must obtain a license, which will be reimbursed after 30 days of employment. High school diploma or technical certification required.

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General Surgery | New Mexico | $100,000 Loan Forgiveness

Company: Jackson Physician Search

Location: New Mexico

Posted Aug 05, 2025

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FY26 - Tax Technology and Transformation - SAP Tax Integration - Manager

Company: EY

Location: New York, NY

Posted Aug 05, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax analytics and reporting enhancements.

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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