Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

2026 BNY Summer Internship Program - Audit (New York, NY)

Company: The Bank of New York Mellon Corporation

Location: New York, NY

Posted Aug 05, 2025

Comprehensive professional etiquette and financial services fundamentals training, along with technical and business acumen development.

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403(b) dental insurance disability insurance

Physician - OBGYN/GYN Surgeon

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Software Engineer IV

Company: Shutterstock

Location: New York, NY

Posted Aug 05, 2025

Requires a Bachelor’s degree in Computer Science, or related field or equivalent, and five (5) years of progressively responsible experience using Agile/Scrum…

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Security Supervisor

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Aug 05, 2025

Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure…

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Clinical Pharmacist II - GI Ambulatory (Part-Time, 8-Hour Day Shifts)

Company: Stanford Health Care

Location: Redwood City, CA

Posted Aug 06, 2025

Maintains continuous awareness f new developments in the fast-moving drug field and be aware of emerging patterns, systems, and techniques in pharmacy practice.

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Customer Service Representative

Company: Beacon Box

Location: Jersey City, NJ

Posted Aug 05, 2025

Maintain detailed records of customer interactions and transactions. Strong communication, active listening, and problem-solving skills.

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Registered Nurse

Company: RiseWell Community Services

Location: Brooklyn, NY

Posted Aug 05, 2025

The team RN will also work to reduce health gaps and disparities caused by environmental, physical, and social determinants of health by developing health care…

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Luxury Retail Sales Representative

Company: Aroma360 Retail

Location: New York, NY

Posted Aug 05, 2025

As a *Luxury Scent Consultant* with us, you’ll play a vital role in driving high-value sales while creating unforgettable customer experiences.

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Retail Sales Associate (Hair Expert) Part-time

Company: The Hair Shop

Location: New York, NY

Posted Aug 05, 2025

Assisting with development of new and existing products, tools, and kits. They should be knowledgeable in our products, color matching, customer service driven,…

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Data Scientist

Company: LiveRamp

Location: New York, NY

Posted Aug 05, 2025

To be successful, you should be data-curious, consultative, comfortable using technical tools, eager to dive into technical and analytical detail, well versed…

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loan repayment program paid time off

FAMILY NURSE PRACTITIONER

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Albuquerque, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Graphic Designer - CBRE Hotels NYC Advisory Team

Company: CBRE

Location: New York, NY

Posted Aug 05, 2025

Maintain technical knowledge by attending design workshops and reviewing industry publications. CBRE carefully considers multiple factors to determine…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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