Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

PUBLIC RESTAURANT PR & MARKETING MANAGER (Bay Area)

Company: Bon Appetit

Location: Redwood City, CA

Posted Jul 28, 2025

Collaborate with the corporate communications team to support the specialty-venue field’s social media (page set-up, troubleshooting); contribute inspiration…

Sous Chef

Company: Constellation

Location: New York, NY

Posted Jul 28, 2025

Bachelor's degree in institutional management, nutrition, dietetics, or hotel and restaurant management, certification by a recognized culinary institution or…

Painter/Laborer

Company: J Brown Painting

Location: National City, CA

Posted Jul 28, 2025

Safely operate ladders, sprayers, and other painting equipment. Prep and paint interior and exterior surfaces with attention to detail.

SENIOR BUILDING CUSTODIAN

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Manhattan, NY

Posted Jul 29, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Retail Sales Associate

Company: P.C. Richard & Son

Location: Queens, NY

Posted Jul 28, 2025

Providing excellent customer service before, during and after the sale in person and over the telephone. If you desire a career with a family-owned Company (5…

Booking & Sales Associate

Company: GUM Studios

Location: Brooklyn, NY

Posted Jul 29, 2025

Familiarity with CRM platforms and project tracking tools. Develop and pursue new leads, building relationships across fashion, commercial, and entertainment…

Specialist Construction Labor Relations and Comp

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 29, 2025

Excellent oral and written communication skills, the ability to effectively interact with internal and external customers, contractors, local, and state…

Per Diem RN- Flu Vaccine-Manhattan

Company: VNS Health

Location: New York, NY

Posted Jul 28, 2025

Valid driver's license or NYS Non-Driver photo ID card may be required. Current license to practice as a Registered Nurse in New York State.

Clinical Operations Project Manager

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 29, 2025

Manage a comprehensive inventory of deliverables across testing, training, technical, implementation, and change request workstreams.

Customer Service Representative

Company: Neiman Marcus

Location: New York, NY

Posted Jul 29, 2025

This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates…

Registered Nurse Case Manager

Company: Community Options, Inc.

Location: Brooklyn, NY

Posted Jul 29, 2025

Valid driver's license with a satisfactory driving record. Bachelor's Degree or equivalent experience in nursing field.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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