Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Luxury Retail Sales Associate

Company: Fueguia 1833

Location: New York, NY

Posted Jul 28, 2025

Provide an outstanding customer service experience by warmly greeting clients, actively listening to their needs, and exceeding expectations through expert…

Locker Room Attendant

Company: Plus One, an Optum Company

Location: New York, NY

Posted Jul 28, 2025

Prior experience in housekeeping, maintenance or a related field. Greet members and guests as they enter the facility. Dental and Vision coverage plans.

Male Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Streaming Marketing Data & Analytics Lead

Company: QVC

Location: New York, NY

Posted Jul 28, 2025

You will also work with the marketing channel leads and Martech Lead on Martech implementation/management (e.g. Salesforce Marketing Cloud and Salesforce Data…

HVAC Technician

Company: Irving Haase & Co., Inc.

Location: New York, NY

Posted Jul 28, 2025

Valid driver’s license and clean driving record. Strong mechanical aptitude, problem-solving skills, familiarity with field service apps for work tickets etc.

GSOC Operator - Shopping Mall -World Trade Center

Company: Allied Universal

Location: New York, NY

Posted Jul 28, 2025

A valid driver's license will be required for driving positions only. The Operator will use a variety of tools that range from access control and alarm…

Substation Trainee - 90396495 - New York, NY

Company: Amtrak

Location: New York, NY

Posted Jul 28, 2025

. Must have a current valid driver’s license at hiring or transfer. . Knowledge of electrical components and use of various electrical testing devices.

Customer Experience Coordinator

Company: Arrive

Location: New York, NY

Posted Jul 28, 2025

Handle administrative duties such as: answering phones, emails, website chat and light space cleaning (eco-friendly policy), folding laundry to help maintain a…

Urologist Physician

Company: Ochsner Health

Location: New Orleans, Louisiana

Posted Jul 28, 2025

SENIOR ACCOUNTANT

Company: The McCloud Group

Location: Long Island City, NY

Posted Jul 28, 2025

Verify that transactions comply with financial policies and procedures, following established procedures for processing invoices, receipts, cash, etc.

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages