Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Client Service II Representative: Device Maintenance (2nd shift)

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Jul 22, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Good computer skills/technical knowledge.

View Details Apply on SimplyHired
health system full time h1b

Diagnostic Radiologist Opportunity | Jamestown, NY | Short Commute to Canada!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Jul 22, 2025

View Details Apply on healthecareers.com

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Jul 22, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

View Details Apply on SimplyHired

Cleaner - 119th Street IRA-Manhattan - EOA #2025-163

Company: People With Developmental Disabilities, Office for

Location: New York, NY

Posted Jul 22, 2025

If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).

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Sales Associate, Soho Women's

Company: Christian Dior Couture

Location: New York, NY

Posted Jul 22, 2025

Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and…

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Executive Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

To support the Executive Chef and manage the kitchen’s financial performance, including: Ensure stock levels are appropriate and ordering is optimised.

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Master Electrician (New York City)

Company: Metergy Solutions

Location: New York, NY

Posted Jul 22, 2025

Mentor entry level field service meter technicians on basic electrical concepts. 5+ years experience with standard concepts, practices and procedures within the…

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(Part Time) Senior Aesthetic Nurse Injector

Company: NYC Rejuvenation Clinic

Location: New York, NY

Posted Jul 22, 2025

Must be a licensed RN or NP in New York State. Professional demeanor in a pleasant and friendly environment. Irving Park (Park Ave & 19th Street).

View Details Apply on SimplyHired

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Jul 22, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

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Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

Hawksmoor New York opened to rave reviews in 2021 and welcomed guests into our beautiful restaurant, based in a National Historic Landmark- The United Charities…

View Details Apply on SimplyHired

HVAC Project Manager

Company: Energo

Location: Woodside, NY

Posted Jul 22, 2025

In-depth knowledge of boilers and heating systems in the following areas: Steam heating systems, hydronic heating systems, domestic hot water heating systems,…

View Details Apply on SimplyHired

Sous Chef, Rowland's Bar & Grill

Company: Delaware North

Location: New York, NY

Posted Jul 22, 2025

Tuition and/or professional certification reimbursement. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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