Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Indian Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Create and develop new recipes while ensuring the authenticity and quality of traditional Indian cuisine. Strong creativity and ability to develop innovative…

Senior Accountant /Trainee 1-2 (NY HELPS) Vacancy ID# 192794

Company: State, Department of

Location: New York, NY

Posted Jul 21, 2025

Minimum Qualification Substitutions: A master's degree in accounting, auditing, or taxation and one year of professional experience in accounting/auditing or…

AI Solutions Lead

Company: ASAP Talent Services

Location: Redwood City, CA

Posted Jul 21, 2025

Partner with engineering and product teams to integrate AI features into existing SaaS products or develop standalone services. Full-time Home Office w/Travel.

Sr. Sales& Marketing Manager- Specialty Chemicals

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jul 21, 2025

Conduct cost and cash flow analysis to determine competitive pricing strategies. Responsible for driving sales, marketing, and business development in the…

Luxury Sales Associate - Peserico Bloomingdale's 59th Street Part time

Company: Peserico

Location: New York, NY

Posted Jul 21, 2025

Responsible for not only driving sales, but ensuring all stores teams are building and developing client relationships.

Python Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 21, 2025

You will also experiment with technologies that can solve complex business problems, provide maintenance to the existing codebase and contribute to the ongoing…

Catering Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

Senior Manager, Strategic Marketing

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. 3+ years managing a small team.

Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

Part-time/ Full-time Security Officers - F-04 Required

Company: Alliance Building Services

Location: New York, NY

Posted Jul 21, 2025

Monitor and patrol premises to ensure the safety and security of property, employees, and visitors. Remain vigilant and proactive in identifying potential…

Senior Vice President- Product Marketing Manager

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

Bachelor’s degree in marketing, business, communications, or related field; master’s degree preferred. Creative thinker with a passion for driving innovation…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages