Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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OB Hospitalist

Company: Presbyterian Healthcare Services-Physician

Location: Albuquerque, New Mexico

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Pool Construction Worker | New York

Company: Elite Amenity Management

Location: New York, NY

Posted Jul 07, 2025

Possession of a valid driver's license is preferred. Proven experience in swimming pool repair and maintenance. Familiarity with pool safety regulations.

View Details Apply on SimplyHired

Registered Nurse Supervisor (RNS)

Company: FS Nursing

Location: Bronx, NY

Posted Jul 07, 2025

Currently holds an active state issued RN license. Provide supervision and support to other nurse staff. If you’re seeking a team that values relationships,…

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Observation Physician Assistant (NIGHTS)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Lead Plumbing Mechanic

Company: Plumb Pro Plumbing & Heating Corp.

Location: East Rockaway, NY

Posted Jul 07, 2025

Ability to diagnostic plumbing / heating issues effectively- Excellent problem-solving skills and attention to detail- Valid driver's license.

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SENIOR TAX MANAGER/ SENIOR ACCOUNTING MANAGER

Company: Numica, Inc

Location: Brooklyn, NY

Posted Jul 07, 2025

Manage complex tax engagements including multi-state and international considerations. Multi-state tax proficiency with ability to navigate complex…

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Plasma Center Registered Nurse - RN - Bronx Hunts

Company: Biolife Plasma Services

Location: Bronx, NY

Posted Jul 07, 2025

Fulfill state requirements (in state of licensure) for basic IV therapy. Currently licensed or certified in the state where responsibilities will be assigned:…

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Registered Nurse

Company: Confidential

Location: Queens, NY

Posted Jul 07, 2025

This nurse / RN position will *supervise* *Home Health Aides, and service residents *5 days per week, which may include one weekend day.

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Administrative Workforce Reporting Analyst, OCCCS

Company: New York City Department of Education

Location: Brooklyn, NY

Posted Jul 07, 2025

A four- year high school diploma or its educational equivalent and four years of satisfactory full-time experience in an industrial or governmental agency in…

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Retail Sales Representative - Peekskill

Company: Daisy Brand

Location: New York State

Posted Jul 07, 2025

Valid driver’s license and clean driving record. Monthly car allowance of $800, plus payment of business related fuel expenses. Ability to lift 20 lbs.

View Details Apply on SimplyHired

HVAC Service Technician and Installer

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jul 07, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation to job sites. Strong mechanical knowledge and troubleshooting skills.

View Details Apply on SimplyHired

Digital Marketing Specialist

Company: AG Security Group

Location: Manhattan, NY

Posted Jul 07, 2025

Travel as needed (mainly within the NYC metro area and occasional out-of-state events) to capture live content; some nights or weekends required.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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