Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

401(k) dental insurance disability insurance

Health Services Administrator

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Jul 06, 2025

View Details Apply on healthecareers.com
sign-on bonus health system part time

Director of Neonatology

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jul 06, 2025

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health system part time full time

Stroke/Vascular Neurologist, Mather Hospital

Company: Northwell Health Physician Partners

Location: Port Jefferson, Long Island, New York

Posted Jul 06, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Vice Chair, Heart & Vascular Institute & Chief of Cardiology

Company: AtlantiCare

Location: Egg Harbor, New Jersey

Posted Jul 06, 2025

View Details Apply on healthecareers.com
flexible spending account dental insurance life insurance

OB/GYN - Generalist

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Jul 06, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Physician Advisor

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Jul 06, 2025

View Details Apply on healthecareers.com
professional growth contract

Nurse Manager I, Care at Home - HH

Company: Kaiser Permanente

Location: Union City, California

Posted Jul 06, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Advanced Practice Nurse – Palliative Care

Company: RWJBarnabas Health

Location: New Jersey

Posted Jul 06, 2025

View Details Apply on healthecareers.com
tuition reimbursement fellowship prn

Speech Therapist (SLP) - Mercy Rehab OKC South - PRN Weekday and Weekend shifts

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 06, 2025

View Details Apply on healthecareers.com
full time be or bc

Trauma Director, St Catherine’s of Siena

Company: Catholic Health

Location: Smithtown, New York

Posted Jul 06, 2025

View Details Apply on healthecareers.com
health system full time

Physician Assistant (PA), Cardiothoracic Surgery Critical Care, Full-Time

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jul 06, 2025

View Details Apply on healthecareers.com

House Cleaner

Company: DD.NYC®

Location: New York, NY

Posted Jul 06, 2025

BONUS: has a driver license and knows how to drive. This role involves maintaining the cleanliness and sanitation of residential properties, ensuring that every…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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