Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

IT DATA ANALYST

Company: Ariel Partners

Location: Brooklyn, NY

Posted Jul 01, 2025

Process Improvement: Assist in developing and implementing strategies for improving data analysis processes. Data Analysis & Reporting: Generate comprehensive…

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Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

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HVAC Customer Resource Coordinator

Company: Johnson Controls

Location: New York, NY

Posted Jul 01, 2025

Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.

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tuition reimbursement hospital part time

Social Worker II (Non-Exempt) (26021N)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 01, 2025

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health system full time j1 visa

Headache Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Jul 01, 2025

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Field Project Manager

Company: Mason Technologies

Location: New York, NY

Posted Jul 01, 2025

You will be out in the field on various projects in the tri-state area overseeing progress. Former field technician experience of at least 5+ years required.

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health system full time + 1 tags

Nurse Practitioner (NP), Cardiac Step-Down Unit, Morristown (Nights)

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jul 01, 2025

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Registered Nurse

Company: Coordinated Care Alliance Ny Inc

Location: New York, NY

Posted Jul 01, 2025

Master’s degree with one year experience in behavioral health, medical, and/or mental health services, and a license as a Licensed Practical Nurse (LPN) or…

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mentorship professional growth

Nurse Practitioner, CRNP - Primary Care

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Jul 01, 2025

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Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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sign-on bonus health system fellowship

Seeking Hand Surgeon - Binghamton, NY

Company: United Health Services

Location: Binghamton, New York

Posted Jul 01, 2025

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Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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