Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

dental insurance health insurance paid time off

Occupational Therapist (OT) - Full Time - SIGN ON

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 29, 2025

View Details Apply on healthecareers.com
health system part time full time

Attending Addiction Psychiatry - Physician - Mount Sinai Behavioral Health Center - New York, NY

Company: Mount Sinai Health System

Location: New York, NY

Posted Jun 29, 2025

View Details Apply on healthecareers.com
sign-on bonus hospital full time

Physician - RURAL Family Medicine - Mercy Health - Mercy Health Lorain Hospital

Company: Bon Secours Mercy Health

Location: Beautiful New Primary Care Office

Posted Jun 29, 2025

View Details Apply on healthecareers.com

Technical Business Analyst (Leveraged Finance)

Company: Santander Holdings USA Inc

Location: New York, NY

Posted Jun 28, 2025

Executes technical plans, system analysis, detailed design specifications, development, unit and component testing. Basic knowledge in development tools.

View Details Apply on SimplyHired
full time new grad be or bc

Urogynecology - OBGYN - Physician - Mount Sinai Health System - Queens, NY

Company: Mount Sinai Health System

Location: Queens, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
full time be or bc 401(k)

Mohs Surgeon

Company: U.S. Dermatology Partners

Location: Kansas City, Missouri

Posted Jun 29, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Neuromuscular Division Chief at RWJMS

Company: RWJBarnabas Health

Location: New Brunswick, New Jersey

Posted Jun 29, 2025

View Details Apply on healthecareers.com

Carpenter

Company: FIRE DEPARTMENT

Location: Queens, NY

Posted Jun 28, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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HVAC Refrigeration Service Technician

Company: Nextech

Location: Long Island, NY

Posted Jun 28, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

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Retail Carpenter Associate

Company: IKEA

Location: Brooklyn, NY

Posted Jun 27, 2025

License and/or certification in carpentry preferred (OSHA 10 & OSHA 30 certification). Generous paid time off, holiday and sick time WiselyPay – get earned…

View Details Apply on SimplyHired

CONFERENCE OFFICER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Brooklyn, NY

Posted Jun 28, 2025

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one…

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Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: New York, NY

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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