Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

health system full time new grad

Hospitalist

Company: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs

Location: Elmhurst, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
tuition reimbursement clinic full time

Physical Therapist (Exempt)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 30, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Site Director/Interim Medical Director,  Vascular Surgeon Opportunity in Dover, NH

Company: Mass General Brigham

Location: Dover, New Hampshire

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Customer Experience and Security Associate

Company: BTL HARLEM WINE

Location: New York, NY

Posted Jun 30, 2025

Stay focused during shifts — *use of personal cell phones is not permitted while on duty*. We are a friendly neighborhood wine shop looking for a dependable and…

View Details Apply on SimplyHired
sign-on bonus health system part time

Diagnostic Pediatric Radiologist

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com
health system flexible spending account license reimbursement

Physician Assistant - Rheumatology

Company: Cayuga Health System

Location: Ithaca, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
part time bilingual research

Licensed Masters Mental Health Profession - Hybrid- Addiction Medicine and Recovery Services -Part Time 32hrs

Company: Kaiser Permanente

Location: Daly City, California

Posted Jun 29, 2025

View Details Apply on healthecareers.com
full time be or bc

Neuroradiologist

Company: Northwell Health Physician Partners

Location: New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
full time be or bc

Make every day exceptional as an Obstetrician Gynecologist (OBGYN).

Company: White Plains Hospital

Location: Westchester County, NY

Posted Jun 29, 2025

View Details Apply on healthecareers.com
full time be or bc

Gastroenterologist

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Jun 29, 2025

View Details Apply on healthecareers.com
full time be or bc

Certified Nurse MidWife, Poughkeepsie, NY (75 minutes North of New York City)

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
full time be or bc

FULL-TIME OB/GYN OPPORTUNITY CATHOLIC HEALTH OF LONG ISLAND

Company: Catholic Health

Location: Commack, NY

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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