Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Customer Service Associate

Company: Fast Retailing

Location: SoHo, NY

Posted Jun 12, 2025

Pleasant telephone manners and calm disposition. Troubleshoot online and checkout issues and report technical concerns to respective internal departments for…

GRAPHIC DESIGNER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Manhattan, NY

Posted Jun 12, 2025

(2) A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education…

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Brooklyn, NY

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

Per Diem Staff Pharmacist- Bronx, NY- Sunriver Pharmacy

Company: Maxor National Pharmacy Services Company

Location: Bronx, NY

Posted Jun 12, 2025

D., from an approved school of pharmacy and registration by the state board of licensure. Ability to communicate technical information to non-technical…

Service Electrician

Company: Brilliant Homes Inc. Brilliant Electric

Location: Redwood City, CA

Posted Jun 13, 2025

Has 6+ years of hands-on field experience (minimum). Has a clean driving record and can pass a background check. Company van and fuel card.

Senior / Staff Accountant

Company: Kforce

Location: New York, NY

Posted Jun 12, 2025

2+ years of related small CPA firm tax prep and review experience - 1040, 1120,1065 along with QuickBooks and accounting services (no assurance required).

HVAC Technician

Company: Perfectaire Co Inc

Location: Richmond Hill, NY

Posted Jun 13, 2025

This ideal technician performs field activities associated with installing, maintaining and servicing heating, ventilating and air conditioning systems for…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Great Neck, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

CDL A Regional Truck Driver

Company: Zeller Transportation

Location: Calumet City, IL

Posted Jun 12, 2025

Must have valid CDL-A license. If you’re ready to join a carrier that will fuel your career growth as a CDL-A truck driver, take a closer look at Zeller…

CDL Delivery Truck Driver (7514)

Company: L&W Supply Corporation

Location: Brooklyn, NY

Posted Jun 13, 2025

Semi tractor and trailer experience is a plus. Flatbed and/or box truck experience is a plus. Supervising and expediting the unloading operation at delivery…

Digital Marketing Senior Associate

Company: Christofle Silver Inc.

Location: New York, NY

Posted Jun 12, 2025

Creative Collaboration: strong sense of creativity to develop impactful campaigns in partnership with designers and content teams.

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Garden City, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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