Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Project Manager

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Jun 18, 2025

Leads department or cross-functional project teams in matrix organization to achieve schedule, cost, and technical performance objectives.

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Senior Manager, Data Science - GenAI Digital Assistant

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2…

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Tow Truck Driver

Company: Plaza Auto Mall

Location: New York, NY

Posted Jun 17, 2025

Valid tow truck driver’s license. Minimum of three years of experience as a tow truck driver. We are seeking a reliable and experienced (must have 3+ years) tow…

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sign-on bonus health system fellowship

Director, Women’s Heart Health Lenox Hill Hospital, Northwell Health Western Region, Katz Institute for Women’s Health

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Jun 15, 2025

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Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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RN Aesthetic Injector/All Locations

Company: Body Factory Skin Care

Location: New York, NY

Posted Jun 17, 2025

Provide answers to pre-treatment and post-treatment questions. Accurate charting and clinical documentation of each and every client that you see.

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Distinguished Data Engineer - Card Technology

Company: Capital One

Location: New York, NY

Posted Jun 17, 2025

Ensure the quality of technical design and implementation. Act as a role model and mentor within the tech community, helping to coach and strengthen the…

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Chef de Cuisine - The Fulton

Company: Seaport Entertainment Group

Location: New York, NY

Posted Jun 17, 2025

Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards,…

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HVAC Service Technician - Commercial HVAC/R

Company: Denair H.V.A.C

Location: New York, NY

Posted Jun 14, 2025

Diagnose and perform repairs on commercial mechanical and electrical equipment. 5+ years of work experience in the commercial HVAC field.

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Plumber

Company: Rely

Location: Brooklyn, NY

Posted Jun 16, 2025

A valid plumbing license or certification may be required based on local regulations. Utilize hand tools and power tools for tasks such as pipe threading,…

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Customer Service Representative

Company: IME Guards

Location: Fresh Meadows, NY

Posted Jun 17, 2025

A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a…

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Director, Pediatric and Young Adult Clinical Educator

Company: One Brooklyn Health

Location: Brooklyn, NY

Posted Jun 17, 2025

Current BCLS certification, PALS Certification preferred. Assists in formulating long and short term with goals within the clinical areas as participates in…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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