Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Licensed Pharmacist

Company: Rio Drugs Inc

Location: Brooklyn, NY

Posted Jun 03, 2025

Fast Fill Pharmacy, an independent pharmacy in Brooklyn, is seeking a reliable and detail-oriented *Staff Pharmacist*. Job Type:* Full-Time / Part-Time.

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Armed Security Guard

Company: AEGIS Security & Investigations, Inc.

Location: Culver City, CA

Posted Jun 04, 2025

Investigating disturbances and answering alarms. Patrolling the work site on foot up to the full duration of the shift or as otherwise instructed to prevent and…

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Sales Associate

Company: RepRally

Location: New York State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

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hospital skilled nursing facility nursing home

Phlebotomist

Company: United Health Services

Location: Norwich, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Pulmonary and Critical Care Medicine Opportunity

Company: Trinity Health

Location: Sioux City, Iowa

Posted Jun 02, 2025

View Details Apply on healthecareers.com
hospital part time full time

Ob/Gyn (Generalist) – NewYork-Presbyterian/Queens

Company: NewYork-Presbyterian

Location: Fresh Meadows, Queens New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
401(k) dental insurance flexible spending account

Medical Esthetician

Company: Princeton Dermatology Associates

Location: Princeton, New Jersey

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

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Registered Nurse - PRN

Company: The CORE Institute

Location: Sun City, AZ

Posted Jun 02, 2025

Responds to /refers incoming patient treatment-related phone calls. Ensures pre-op phone calls are made to patients and that these patients fully meet protocol…

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dental insurance disability insurance employee assistance program

RN

Company: Sunrise Senior Living

Location: Westwood, New Jersey

Posted Jun 02, 2025

View Details Apply on healthecareers.com

SENIOR GRAPHIC DESIGNER

Company: Bon Appetit

Location: Redwood City, CA

Posted Jun 02, 2025

Brainstorm, develop, and execute creative ideas for the design of sales materials including sales proposals and presentations.

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Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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